Client Engagement Manager

The International Free Zone Authority (IFZA); Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a Client Engagement Manager to spearhead client relationships and drive sales growth. In this dynamic role, you will manage the license sales process, collaborate with various internal departments, and actively source new leads. Your strong communication and interpersonal skills will be key to building trust-based relationships with clients, ensuring their satisfaction and loyalty. This position offers a unique opportunity to contribute to business growth while enjoying a range of benefits, including annual leave, comprehensive medical insurance, and opportunities for personal development. Join this forward-thinking organization and make a significant impact in the client engagement landscape.

Benefits

24 Annual Leave Days

Annual Flight to Home Country

Life Insurance Coverage

Comprehensive Medical Insurance

Bonus Scheme

Exclusive Discounts

Team-Building Activities

Learning and Development Opportunities

Qualifications

• 4 to 10 years of experience in client engagement and sales.
• Proven track record in achieving sales targets.

Responsibilities

• Manage direct client relationships and oversee the license sales process.
• Identify and pursue new sales opportunities and strategic partnerships.

Skills

Communication Skills

Interpersonal Skills

CRM Systems

Sales Experience

Languages (English, Portuguese, French, Spanish, Italian, German)

Education

Bachelor's Degree

4 to 10 years of experience in sales

Tools

CRM Software

Job description

The International Free Zone Authority (IFZA)

What Does a Client Engagement Manager Do?

As a Client Engagement Manager at IFZA, you will be responsible for managing direct client relationships, overseeing the license sales process, and collaborating with internal departments to ensure clients are well-informed and supported. You will actively source new leads and play a key role in driving business growth through exceptional service and consultative sales.

What Are the Key Responsibilities?

1. Lead sales initiatives and consistently achieve or exceed individual and team targets
2. Build strong, trust-based relationships with clients to ensure satisfaction and loyalty
3. Handle client queries, expectations, and challenges with professionalism and care
4. Identify and pursue new sales opportunities and strategic partnerships
5. Participate actively in CRM usage, team meetings, and ongoing sales training
6. Coordinate with marketing, finance, operations, and training departments to streamline communication and service delivery

What Skills Are Needed for a Client Engagement Role in Dubai?

Education and Experience:

• 4 to 10 years of experience in sales and client engagement
• Proven success in a target-driven sales environment

Core Skills:

• Strong communication and interpersonal skills
• Experience with CRM systems and tracking KPIs
• Ability to handle high-pressure situations and client challenges effectively

Languages:

• Full English proficiency required
• Additional languages such as Portuguese, French, Spanish, Italian, or German are a strong advantage

What Benefits Come with This Position?

• 24 annual leave days
• Annual flight to home country
• Life insurance coverage
• Comprehensive medical insurance plan (upgrade options available)
• Bonus scheme (applicable to certain departments)
• Access to Fazaa discounts across retail, dining, wellness, and entertainment venues
• Participation in staff events and team-building activities
• Opportunities for learning, development, and growth within the organization

Position: Client Engagement Manager – Sales & Licensing (Multilingual Advantage)

Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Applicants should independently verify the legitimacy of prospective employers. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security advice, visit our website. If you suspect fraud, email [e-mail].