Client Engagement Executive

Euromonitor; Dubai; Hybrid; AED 120,000 - 160,000; Full time

Job summary

A global data analytics firm is seeking a Client Engagement Executive in Dubai to manage Corporate Enterprise accounts across the Middle East, North Africa, and Turkey. This role focuses on building strategic partnerships, improving renewal rates, and identifying upsell opportunities while providing excellent client support and training. The ideal candidate should have 2–3 years of experience in account management or business development and strong negotiation skills.

Qualifications

• 2–3 years of experience in corporate account management, business development, or consultative sales.
• Background in market intelligence or B2B sales is a plus.
• Excellent negotiation, networking, and presentation abilities.

Responsibilities

• Renew and improve renewal rates for enterprise accounts.
• Build and maintain senior-level client relationships.
• Lead impactful client training sessions and product demos.

Skills

Account management

Business development

Negotiation

Networking

Presentation skills

Job description

About Euromonitor:

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

We’re looking for a Client Engagement Executive to join our growing team, managing a portfolio of Corporate Enterprise accounts across the Middle East, North Africa, and Turkey. This role goes beyond renewals—it's about building strategic partnerships, expanding accounts, and unlocking new revenue opportunities.

You’ll be the key point of contact for clients during their first two years, guiding them through their journey and ensuring they gain maximum value from our solutions. Working closely with New Business Development, Enterprise Account Management, and Research teams, you’ll play a pivotal role in shaping long-term client success.

This position reports to the Senior Sales Manager, Enterprise, Middle East and Africa.

What you’ll be doing:

Renew and Expand Existing Accounts

• Improve renewal rates for Year 1 and Year 2 enterprise accounts
• Identify and pursue upsell opportunities within your portfolio
• Align our solutions with clients’ strategic goals and demonstrate ROI
• Navigate complex decision-making processes with multiple stakeholders

Own the Client Relationship

• Build and maintain senior-level relationships across client organisations
• Position our services as essential to clients’ strategic planning
• Expand your network within accounts to deepen engagement

Deliver Strategic Value

• Act as a trusted advisor, helping clients leverage insights for growth
• Collaborate with internal teams to deliver tailored research and consulting
• Identify new commercial opportunities through strategic networking

Client Training and Support

• Lead impactful client training sessions and product demos
• Gather and act on client feedback to enhance our offerings

Sales Process and Strategy

• Secure contract renewals and meet annual upsell targets
• Develop tailored value propositions for different client functions
• Use persistence and creativity to engage senior executives
• Support proposal development and closing of syndicated deals

What we’re looking for:

• 2–3 years of experience in corporate account management, business development, or consultative sales
• Background in market intelligence, consulting, or B2B sales is a plus
• Comfortable engaging with senior executives across functions
• Highly organised with strong time management and follow-up skills
• Excellent negotiation, networking, and presentation abilities
• Collaborative mindset with the ability to influence without direct authority
• Willingness to travel (up to 25%)

If you’re passionate about client success, strategic growth, and building long-term partnerships, we’d love to hear from you.

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