Client Development Manager

Van Cleef & Arpels; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Join Van Cleef & Arpels as a CRM Strategy Manager where you will drive client engagement through innovative strategies across the UAE. Your role is vital for fostering client loyalty by leveraging data insights and ensuring successful implementation of CRM initiatives. Immerse yourself in an enriching environment focused on professional growth and development.

Qualifications

• Extensive experience in CRM and data insight strategy.
• Ability to translate client insights into actionable strategies.
• Strong understanding of client dynamics and business objectives.

Responsibilities

• Drive client engagement and loyalty through designed strategies.
• Ensure accurate database segmentation for targeted activations.
• Champion the CRM tools and dashboards optimization.

Skills

CRM

Data Insight

Client Engagement

Business Intelligence

Job description

Are you a good match?
You have an extensive experience in CRM and data insight strategy, with a clear understanding of business objectives and client dynamics. You analyze context and opportunities to propose impactful solutions, act with a strong sense of ownership, and consistently deliver high-quality results. Your structured, results-driven mindset allows you to maintain focus and productivity in a fast-paced environment.
What are we expecting from you?
Reporting to the Senior Client Manager, you will be responsible for driving client engagement and loyalty through the design and execution of clienteling strategies and activations across the UAE. With a strong focus on retention, you will ensure data-driven programs are effectively implemented and shared with key stakeholders through actionable insights and reporting. To that extent, you will:
• Translate client insights into actionable strategies to drive recruitment, retention, and loyalty across the UAE market
• Ensure accurate database segmentation and optimize client selection for targeted activations
• Champion full adoption and optimization of CRM tools and dashboards to enhance business intelligence
• Collaborate cross-functionally and lead your team with clarity, prioritization, and continuous development
More than a role . We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The Recruitment Process
Send your application online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview.
Along the recruitment process you will meet the Senior Client Manager, Client Director, and HR Business Partner.

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