Client Coordinator

RTC-1 Employment Services; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent financial services provider in Dubai is seeking a Client Coordinator to enhance client relationships and service delivery. The role includes managing client communications, following up on marketing leads, and resolving issues to ensure satisfaction. Ideal candidates should hold a relevant degree and have experience in an accounting or auditing environment. Open to female candidates of Indian and Sri Lankan nationalities, aged 40 and below.

Qualifications

• Open to Indian and Sri Lankan nationalities, Female, 40 years or below.
• At least 1 year of experience in accounting/auditing firm.
• Familiarity with customer management systems is a plus.

Responsibilities

• Coordinate with clients for needs assessment and updates.
• Convert marketing leads into assignments by showcasing services.
• Maintain strong client relationships and monitor satisfaction.

Skills

Client Communication

Service Delivery

Upselling

Education

Bachelor’s degree in Business Administration, Marketing, Finance

Tools

CRM software

Job description

Position Title: Client Coordinator

Employment Type: Full Time

Salary: Up to 6K AED all-inclusive, depending on experience and qualifications

Job Location: Dubai, UAE

About the Client:

A prominent financial services provider based in Dubai, offering expert auditing, VAT, and advisory solutions worldwide.

Job Description:

1. Coordinate with clients to understand their needs, arrange meetings, and maintain ongoing communication to provide updates and address inquiries.
2. Follow up on marketing leads, convert them into assignments by showcasing services and value, and proactively identify upselling opportunities.
3. Collaborate with internal teams to ensure smooth service delivery and accurate documentation of client interactions.
4. Monitor client satisfaction closely, promptly resolving any issues or concerns to maintain strong relationships.

Candidate Requirements:

• Open to Indian and Sri Lankan nationalities, Female, 40 years old and below.
• Bachelor’s degree preferred in Business Administration, Marketing, Finance, or related fields.
• At least 1 year experience in an accounting and auditing firm in UAE or home country experience is acceptable.
• Familiarity with CRM software and customer management systems is a plus.