Client Broker Engagement Support Manager

AIG; Dubai; On-site; USD 60,000 - 80,000; Full time

Job summary

Join AIG as a Client and Broker Engagement Support Manager, where you'll enhance client relationships through effective communication and support reinsurance operations. Embrace an inclusive culture while helping clients navigate risks and uncertainties in dynamic markets.

Benefits

Comprehensive benefits package

Focus on health and wellbeing

Professional development opportunities

Qualifications

• Communicating in both English and French.
• Support client management and retention tasks.

Responsibilities

• Support reinsurance directors in growing AIG's business.
• Maintain a retention ratio exceeding 90% on renewals.
• Facilitate booking of new and renewal business.

Skills

Communication

Client Engagement

Job description

Client and Broker Engagement Support Manager

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Client and Broker Engagement (CBE) Support Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Client and Broker Engagement

Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs

What you’ll need to succeed

• Support Turkey and Morocco reinsurance directors in growing the AIG book of commercial general FAC reinsurance business in those territories.
• Communicating with key partners (Reinsurance brokers and Cedants) on renewal business to maintain a retention ratio on the renewal book exceeding 90%.
• Facilitate the booking of new and renewal business.
• Client and Broker Engagement (CBE) Support Manager will be required to support the servicing of large clients working closely with the Client Director.
• Able to communicate with French and English speaking partners (competency in English and French are necessary)

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.