Client Broker Engagement Support Manager

Careers at UAE; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

AIG MEA Limited in Dubai invites applications for the Client Broker Engagement Support Manager to help strengthen major client and broker relationships across product lines. The role focuses on coordinating renewal activity, bookings and servicing large clients in collaboration with the Client Director.

You will work with English and French speaking partners, support Turkey and Morocco renewals, and ensure a client-centric service approach within our in-person office culture.

Qualifications

• Ability to communicate with English- and French-speaking partners.
• Experience supporting client and broker engagement activities is preferred.
• Familiarity with reinsurance and broker relationships is a plus.

Responsibilities

• Support Turkey and Morocco reinsurance directors in growing the AIG book of commercial reinsurance business in those territories.
• Communicate with key partners (reinsurance brokers and cedants) on renewal business to maintain a renewal-book retention ratio above 90%.
• Facilitate the booking of new and renewal business.
• Serve as CBE Support Manager, working closely with the Client Director to service large clients.
• Communicate with French and English-speaking partners; strong English and French skills are necessary.

Skills

English language

French language

Job description

Client Broker Engagement Support Manager

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Client and Broker Engagement (CBE) Support Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Client and Broker Engagement

Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client‑centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.

What you’ll need to succeed

• Support Turkey and Morocco reinsurance directors in growing the AIG book of commercial general FAC reinsurance business in those territories.
• Communicating with key partners (Reinsurance brokers and Cedants) on renewal business to maintain a retention ratio on the renewal book exceeding 90%.
• Facilitate the booking of new and renewal business.
• Client and Broker Engagement (CBE) Support Manager will be required to support the servicing of large clients working closely with the Client Director.
• Able to communicate with French and English speaking partners (competency in English and French are necessary)

At AIG, we value in‑person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area:

SM – Sales & Marketing

AIG MEA Limited