Client Analyst II

Remotedxb; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Pathward is a financial empowerment company focused on expanding financial inclusion. We seek a skilled professional to manage client accounts, assist with funding requests, and ensure compliance with loan and credit policies.

The role emphasizes analytical thinking, proactive communication, and teamwork to protect collateral and minimize risk across ABL and factoring portfolios.

Qualifications

• Bachelor's degree or equivalent education and work experience.
• 3+ years of relevant experience.
• Strong analytical and instinctive skills.
• Detail-oriented and assertive approach.
• Excellent communication and teamwork skills.
• Customer focus and dedication to meeting client needs.

Responsibilities

• Manage a portfolio of accounts by assisting clients with funding requests and servicing issues.
• Enforce Loan Agreements, Purchase Agreements, SOPs, and Credit Policies.
• Maintain portfolio accounts, prevent operational risk downgrades, and perform collection activities.
• Monitor loan collateral performance and support Account Executives with credit decision data.
• Identify red flags, assess risk, and recommend solutions to appropriate representatives.
• Maintain compliance with all company and regulatory policies and guidelines.
• Process funding requests, purchase batches, borrowing certs, and client requests.
• Provide regular and ad hoc reporting requirements.
• Analyze client trends to identify and mitigate potential risks to the bank.
• Address debtor issues or concerns to find resolutions and secure collateral.
• Manage diverse portfolios of ABL/Factoring with multiple collaterals.

Skills

Analytical skills

Detail-oriented

Assertive

Communication skills

Teamwork

Customer focus

Education

Bachelor's degree

Job description

Responsibilities

• Manage a portfolio of accounts by assisting clients with funding requests and servicing issues
• Enforce Loan Agreements, Purchase Agreements, Standard Operating Procedures, and Credit Policies
• Maintain portfolio accounts, prevent operational risk rating downgrades, and perform collection activities
• Monitor loan collateral performance and support Account Executives with credit decision data
• Identify red flags, assess risk, and recommend solutions to appropriate representatives
• Maintain compliance with all company and regulatory policies and guidelines
• Process funding requests, purchase batches, borrowing certs, and client requests
• Provide regular and ad hoc reporting requirements
• Analyze client trends to identify and mitigate potential risks to the bank
• Address debtor issues or concerns to find resolutions and secure collateral
• Manage diverse portfolios of ABL/Factoring with multiple collaterals

Requirements

• Bachelor's degree or equivalent education and work experience
• 3+ years of relevant experience
• Strong analytical and instinctive skills
• Detail-oriented and assertive approach
• Excellent communication and teamwork skills
• Customer focus and dedication to meeting client needs

About the Company

Pathward is a financial empowerment company dedicated to creating financial inclusion for all. We work with innovators to increase financial availability, choice, and opportunity by removing barriers that traditional institutions put in the way of financial access.