Client Administration Assistant | Dubai, UAE

3S Money; Dubai; Hybrid; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Client Administration Assistant to enhance their dynamic team in Dubai. This full-time role involves collaborating with various departments to provide exceptional service to international clients. The position offers a hybrid working setup, competitive salary, and stock options after one year. The ideal candidate will possess strong communication skills, a client-focused mindset, and a detail-oriented approach. Join a company that values diversity and professional growth while making a significant impact in the international business banking sector.

Benefits

Competitive salary

Stock options after 12 months

Professional growth opportunities

Hybrid working setup

Qualifications

• Detail-oriented with a client-centric approach.
• Ability to adapt and excel in new environments.

Responsibilities

• Collaborating with Relationship Management and Client Administration teams.
• Preparing official documents for international operations.
• Managing communication channels and organizing client meetings.

Skills

Client-centric mindset

High proficiency in English (C1 or C2)

Communication skills

Organizational skills

Tools

Zendesk

Email

Phone communication

Job description

Full-time office-based role supporting our commercial teams. We are seeking a Client Administration Assistant to join our Dubai office, working alongside our Relationship Management team to deliver the highest levels of service to our premier international clients.

Our mission: 3S Money is transforming international business banking. Founded in 2018, our goal is to enable growing businesses to send, receive, and exchange money across over 190 countries. With offices in five countries and over 200 employees, we are a high-energy, impactful team that has achieved profitability and offers significant opportunities.

Our culture: At 3S Money, we value personal care, curiosity, and making an impact through collaboration rather than competition. Our culture emphasizes transparency, minimal hierarchy, and professional growth for our employees.

What you'll be doing:

• Collaborating with colleagues in Relationship Management, Client Administration, and Sales functions.
• Preparing official documents for our international client operations.
• Managing communication channels such as Phone Line, Email, and Zendesk.
• Learning from an experienced Client Administration Specialist in our London office.
• Assisting Relationship Managers with daily tasks.
• Organizing client meetings and related travel arrangements.
• Handling complaint management responsibilities.
• Supporting client administration tasks initiated by regional and global leadership.

About you: You possess a detailed, focused approach, a client-centric mindset, and the ability to maintain our market-leading service levels. You have high proficiency in English (C1 or C2 level) and can adapt and excel in new environments.

In return, we offer:

• Competitive salary plus stock options (after 12 months) and benefits.
• Hybrid working setup in our city-center office.
• Opportunities to explore new projects, expand your skills, and grow professionally.
• And much more...

Our commitment to you: We are an equal opportunities employer. We select based on experience, skills, and personality. We value diversity, which has been key to our success in creating efficient products and an inclusive workplace. We encourage applicants from all backgrounds to apply and discover the 3S way.

Department: Client Relationship Management
Location: Dubai
Employment type: Full-time

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