Cleaning Supervisor

Confidential Careers; Dubai; On-site; AED 100,000 - 156,000; Full time

Job summary

Confidential Careers is seeking a Cleaning Supervisor for UNHWI Villa in Dubai. Lead housekeeping operations, supervise staff and external vendors, and maintain luxury cleanliness and guest readiness across all villa areas.

The role requires hands-on leadership, meticulous attention to detail, and the ability to manage schedules and ensure premium residential standards. Experience in luxury properties and strong English communication are important.

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Qualifications

• 5–10 years of housekeeping or cleaning operations experience.
• Minimum 2–3 years in Cleaning Supervisor/Housekeeping Supervisor roles.
• Experience in luxury villas, private residences, 5-star hotels, resorts, or premium properties preferred.

Responsibilities

• Supervise all daily cleaning activities within the villa, guest areas, staff areas, outdoor spaces, and amenities.
• Ensure rooms, living areas, kitchens, bathrooms, and common spaces meet luxury hospitality standards.
• Conduct daily inspections and quality checks of completed work.
• Develop and manage cleaning schedules, deep-cleaning plans, and seasonal maintenance programs.
• Ensure readiness of all guest rooms and suites before resident or guest arrival.
• Supervise housekeepers, cleaners, and support staff.
• Allocate daily work assignments and monitor productivity.
• Train team members on cleaning techniques, etiquette, safety procedures, and service standards.
• Conduct performance reviews and provide coaching as required.
• Manage attendance, leave planning, and shift scheduling.
• Prepare housekeeping reports and inspection checklists.

Skills

Leadership

Attention to detail

Quality control

Scheduling

Inventory management

English communication

Microsoft Office

Education

High School Diploma or equivalent

Hospitality/Housekeeping certificate (preferred)

Tools

Microsoft Office

Job description

Cleaning Supervisor - UNHWI Villa, Dubai

Position Title

Reporting To

Role Summary

The Cleaning Supervisor is responsible for overseeing all housekeeping and cleaning operations across the UNHWI Villa, ensuring the highest standards of cleanliness, hygiene, presentation, and guest readiness at all times.

The role manages daily cleaning activities, supervises housekeeping staff and external cleaning vendors, conducts quality inspections, maintains cleaning schedules, and ensures luxury hospitality standards are consistently achieved throughout the property.

The successful candidate will be hands-on, detail-oriented, proactive, and capable of managing a team while maintaining a premium residential environment.

Key Responsibilities

Housekeeping Operations

• Supervise all daily cleaning activities within the villa, guest areas, staff areas, outdoor spaces, and amenities.
• Ensure all rooms, living areas, kitchens, bathrooms, and common spaces are maintained to luxury hospitality standards.
• Conduct daily inspections and quality checks of completed work.
• Develop and manage cleaning schedules, deep-cleaning plans, and seasonal maintenance programs.
• Ensure readiness of all guest rooms and suites before resident or guest arrival.
• Supervise housekeepers, cleaners, and support staff.
• Allocate daily work assignments and monitor productivity.
• Train team members on cleaning techniques, etiquette, safety procedures, and service standards.
• Conduct performance reviews and provide coaching where required.
• Manage attendance, leave planning, and shift scheduling.

Inventory & Supplies Management

• Monitor stock levels of cleaning materials, chemicals, consumables, linen, and housekeeping supplies.
• Coordinate purchases and replenishment requests.
• Ensure proper storage and usage of cleaning products and equipment.
• Maintain inventory records and minimize wastage.

Quality & Hygiene Management

• Ensure compliance with hygiene, sanitation, and health and safety standards.
• Implement best practices for cleaning luxury surfaces, furniture, artwork, marble, wood finishes, and delicate materials.
• Conduct regular audits of cleanliness and housekeeping standards.
• Address deficiencies promptly and implement corrective actions.
• Supervise external cleaning contractors, pest control vendors, and specialist service providers.
• Verify quality of work delivered by third-party vendors.
• Coordinate deep-cleaning and specialized cleaning activities.

Guest & Resident Support

• Respond promptly to resident requests and service requirements.
• Maintain confidentiality and discretion regarding villa residents and guests.
• Ensure a professional, courteous, and service-oriented environment at all times.

Reporting & Administration

• Prepare housekeeping reports and inspection checklists.
• Track maintenance issues and coordinate with maintenance teams for resolution.
• Maintain records related to cleaning schedules, inventory, and staff performance.

Candidate Profile

Experience

• 5-10 years of housekeeping or cleaning operations experience.
• Minimum 2-3 years of experience as a Cleaning Supervisor, Housekeeping Supervisor, or similar leadership role.
• Experience in luxury villas, private residences, 5-star hotels, resorts, palaces, or premium residential properties preferred.

Education

• High School Diploma or equivalent.
• Hospitality, Housekeeping, or Hotel Management certification preferred.

Skills & Capabilities

• Strong knowledge of cleaning standards, hygiene practices, and housekeeping operations.
• Experience supervising multicultural teams.
• Excellent attention to detail and quality control.
• Ability to plan schedules and manage multiple priorities.
• Inventory and housekeeping supplies management experience.
• Good communication skills in English.
• Basic computer skills (Microsoft Office, email, reporting tools).

Preferred Experience

Candidates with experience in:

• Luxury hotels and resorts
• Private villas and estates
• VIP residences
• Executive guest houses

will be highly preferred.

• Service-oriented
• Professional and discreet
• Organized and disciplined
• Proactive and dependable
• Team player
• High integrity and confidentiality

Success Measures

Success in this role will be measured by:

• Consistently high cleanliness standards across the villa.
• Positive feedback from residents and guests.
• Effective supervision of housekeeping staff.
• Well-maintained inventories and supplies.
• Compliance with hygiene and safety standards.
• Timely completion of cleaning schedules and special requests.

Preferred Industry Background

Luxury Hospitality | Private Villas | 5-Star Hotels | Premium Residential Estates | Property Management | Facilities Management.