Claims Assessor (UAE National)

Bupa; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Bupa, un leader dans l'assurance santé mondiale, recherche un professionnel axé sur le service client basé à Dubaï. Le candidat idéal sera un citoyen émirati, titulaire d'un diplôme universitaire et possédant des compétences dans le domaine de l'assurance santé. Rejoignez une équipe dynamique, où vous contribuerez à la gestion des réclamations et à l'atteinte des objectifs de l'équipe.

Qualifications

• UAE National avec livre de famille.
• Diplôme universitaire requis.
• Expérience dans le marché local indispensable.

Responsibilities

• Actions orientées vers le client basées sur une prise de décision efficace.
• Saisie des demandes dans le système avec précision.
• Gestion des requêtes liées aux réclamations conformément à la politique de Bupa.

Skills

Service client

Prise de décision

Précision

Connaissance du marché local

Connaissances en assurance santé

Education

Diplôme universitaire

Job description

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

ESSENTIAL CRITERIA – please only apply if you have the following :

• Must be a UAE National with family book (that can be provided)
• Must hold a University Degree (with certificate that can be provided)

You’ll help us make health happen by :

• Making customer focused actions based on effective decision-making skills. Including excellent internal customer service, with continuous contribution given towards achieving individual, team and department goals and objectives.
• Inputting claims into the computer system with a high degree of accuracy.
• Actioning any claim related query in line with Bupa Global policy and style.
• Obtaining all necessary information on claims for the purpose of complete processing, including liaison with internal departments, using the following methods : telephone or e-mail. This may also include gaining information to research further details required to assess a claim.

Key Skills needed for this role :

• Must be a UAE National with family book (that can be provided)
• Must hold a University Degree (with certificate that can be provided)
• An experience in the local market is a must.
• Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
• Experience in a position with a medical background is desirable
• A track record of achieving and exceeding productivity and quality targets