Chief Technology Officer

iO Associates - UK/EU; United Arab Emirates; On-site; AED 300,000 - 500,000; Full time

Job summary

A leading company in Dubai is seeking a visionary Chief Technology Officer (CTO) to lead their technology evolution into a data-driven member platform. This role involves owning the technology stack, enhancing customer engagement, and driving operational efficiencies. The ideal candidate will have extensive experience in technology leadership, particularly in subscription-based businesses, and a passion for data integrity and performance.

Qualifications

• 10+ years of technology leadership in high-growth, consumer-facing businesses.
• Experience leading complex tech infrastructure with a focus on uptime and security.

Responsibilities

• Lead future-facing tech and product initiatives.
• Ensure subscription infrastructure and uptime excellence.

Skills

Leadership

Data Analysis

Strategic Thinking

Tools

Segment

Mixpanel

Amplitude

Braze

Salesforce Marketing Cloud

Job description

Chief Technology Officer (CTO)

Location: Dubai (can relocate globally)

Reports to: CEO

Type: Full-time, Leadership Team

We are working with a client who is seeking a visionary, data-obsessed Chief Technology Officer (CTO) to continue their evolution to beyond a fitness network and into a technology-led member platform.

As they scale across the region, your mission is to sculpt the digital backbone of their business: a seamless, intelligent, always-on ecosystem that fuels retention, engagement, and monetization.

You will own the end-to-end technology stack, including mobile and web platforms, subscription payments infrastructure, AI-enabled customer tools, and a world-class Customer Data Platform (CDP). You will not only lead technology, but also shape the future of how members interact designing a digital home that amplifies their fitness journeys across physical and digital touchpoints.

You will be relentless about data integrity, obsessed with performance, and fuelled by ambitionbenchmarked not just within fitness, but against the world's best digital businesses. You'll drive smart efficiencies across the business, modernizing internal processes as well as external experiences.

Your role in the business will not be confined to tech decision making. You will be consulted and invited to partake in broad decision making as a business and will play an important role in steering the business forward, as part of the leadership Team. They are growing fast and they need someone who looks as much to the future as they do in the present.

Key Responsibilities

1. Future-Facing Tech & Product Leadership
2. Subscription Infrastructure & Uptime Excellence
3. Data Culture, Segmentation & Intelligence
4. Customer Data Platform & Behavioural Intelligence
5. App & Member Experience

Key Qualifications

• 10+ years of technology leadership in high-growth, consumer-facing businesses, ideally subscription-based.
• Experience leading complex tech infrastructure with a focus on near-perfect uptime and security.
• Deep understanding of customer segmentation, predictive analytics, and experimentation methodology.
• Proven experience with CDPs, data pipelines, martech integrations, and real-time decisioning systems.
• Grasp of behavioural marketing principles and their application in digital product and marketing environments.
• Ability to drive business-wide operational efficiencies through smart, scalable systems.
• Strategic thinker with hands-on technical fluency and exceptional leadership skills.
• Preferred Experience
• Industry background in fitness tech, consumer platforms, fintech, or media.
• Hands-on experience with tools like Segment, Mixpanel, Amplitude, Braze, or Salesforce Marketing Cloud.
• Track record of improving customer lifetime value (CLTV) and reducing churn through data and design.
• Deep interest in consumer psychology, habit formation, and behaviour-led engagement strategies.