Chief Support Services Officer (CSSO)

Talents Tide; Dubai; On-site; AED 900,000 - 1,500,000; Full time

Job summary

Talents Tide is seeking a Chief Support Services Officer (CSSO) in Dubai to lead and oversee the group’s shared services across HR, Finance, Procurement, IT and Administration. This role reports to the executive team and partners with subsidiary CEOs to drive performance, efficiency and value creation across the organization.

The CSSO will set strategy, governance, and standards for service delivery, ensure alignment with business objectives, and guide organizational transformation and growth

Qualifications

• Proven experience leading large, diversified groups
• Strong background in managing shared services across multiple entities
• Solid P&L oversight, governance, and performance monitoring
• Experience engaging with boards, committees, and senior leaders

Responsibilities

• Lead and manage group-wide shared services across HR, Finance, Procurement, IT, and Administration
• Drive strategic planning, operational efficiency, and performance improvements
• Oversee P&L performance with governance and controls
• Collaborate with subsidiary CEOs to align with group objectives
• Participate in executive committees and governance bodies
• Establish governance frameworks, policies, and procedures
• Support organizational transformation and growth initiatives

Skills

Executive leadership

Shared services

P&L management

Governance

Stakeholder management

Strategic thinking

Job description

About the job Chief Support Services Officer (CSSO)

Talents Tide is looking for a Chief Support Services Officer (CSSO) on behalf of its client in Dubai. This is a critical executive leadership role within a well-established group of companies, requiring a highly experienced professional with a strong background in managing shared services across complex, multi-entity organizations.

The successful candidate will be responsible for overseeing group-wide support functions, ensuring alignment with business strategy, governance frameworks, and operational excellence. This role will work closely with subsidiary CEOs and senior leadership teams to drive performance, efficiency, and value creation across the organization.

Key Responsibilities:

• Lead and manage all shared services functions across the group (HR, Finance, Procurement, IT, Administration)
• Drive strategic planning, operational efficiency, and performance improvement initiatives
• Oversee P&L performance and ensure strong financial and operational governance
• Partner with subsidiary CEOs to support business performance and alignment with group objectives
• Act as a key member of executive committees, including Nomination & Remuneration Committee (NRC) and performance committees
• Establish and strengthen governance frameworks, policies, and procedures
• Support organizational transformation, restructuring, and growth initiatives

Requirements:

• Proven executive leadership experience within large, diversified group structures
• Strong expertise in shared services and corporate functions
• Solid background in P&L management, governance, and performance oversight
• Experience engaging with boards, committees, and senior stakeholders
• Excellent leadership, communication, and stakeholder management skills
• Strategic thinker with the ability to operate at both executive and operational levels

This is a high-impact opportunity for a senior leader to play a key role in shaping and driving the support services function within a dynamic organization.