Chief Operating Officer (COO) – Fintech Mobile

INOI; Dubai; On-site; USD 120,000 - 200,000; Full time

Job summary

INOI, a growing FinTech company based in Dubai, seeks a Chief Operating Officer (COO) to lead the expansion of its smartphone distribution coupled with fintech services. This role demands extensive international experience in operations leadership, with responsibilities that include building systems, managing logistics, and integrating financial services into devices.

Benefits

Highly competitive salary

Performance bonuses

Travel allowance

Health insurance

Accommodation in Dubai

Stock option plan

Qualifications

• Proven operations leadership in mobile, telecom, fintech, or logistics.
• Experience in scaling systems in emerging markets.
• Willingness to travel extensively.

Responsibilities

• Design and implement operational infrastructure including logistics and customer support.
• Build and manage operational teams across regions.
• Collaborate with tech teams and fintech partners for integration.

Skills

Leadership

Problem-solving

Execution abilities

Fluency in English

Knowledge of distribution networks

Field service operations

Job description

About the Company:

INOI is a fast-growing company in the mobile devices and financial technology (FinTech) sector, focusing on markets in Asia, Africa, and Latin America. Our mission is to deliver innovative solutions that combine cutting-edge technology with user-friendly experiences.

Chief Operating Officer (COO) – Fintech Mobile

Job Summary:

We are seeking an experienced Chief Operating Officer to lead the operational scale-up of our smartphone distribution business with embedded fintech services. The ideal candidate will have a proven track record in building operational systems from scratch, scaling in emerging markets, and managing logistics and fintech integration. This is a high-impact, international role based in Dubai, with frequent travel to key markets across Africa, Asia, and Latin America.

Key Responsibilities:

• Design and implement automated operational infrastructure (logistics, warehousing, delivery, customer support, fintech activation).
• Standardize and document operational procedures across all countries.
• Build and manage the Dubai HQ operational team and lead hiring for local teams in key markets.
• Establish cross-regional communication and reporting frameworks.
• Oversee smartphone and SIM supply chain management.
• Ensure seamless after-sales support, including warranty, replacements, and service.
• Collaborate with internal tech teams and local fintech partners to integrate microloan, leasing, and wallet services into devices.
• Define KPIs, build performance dashboards, and ensure consistent service quality across regions.

Qualifications:

• Proven operations leadership experience, ideally in mobile, telecom, fintech, or logistics sectors.
• Strong background in setting up and scaling systems in emerging markets.
• Deep understanding of distribution networks and field service operations.
• Excellent leadership, problem-solving, and execution abilities.
• Fluent in English; additional languages such as French, Spanish, or Swahili are a plus.
• Willingness to travel extensively to new and active markets.

What We Offer:

• Full-time role based in Dubai HQ.
• Highly competitive salary for international COO-level roles.
• Performance bonuses, travel allowance, health insurance, and accommodation in Dubai.
• Stock option plan linked to delivery of key milestones and business growth.