Chat Support Agent – No English (Dibba-El-Fujairah)

Avanta Works; Dibba Al Fujairah; On-site; AED 33,000 - 60,000; Full time

Job summary

Avanta Works in Dibba-El-Fujairah, UAE is hiring a Chat Operator (No English Required) to handle online customer conversations, provide product information, process orders and resolve issues with professionalism.

The ideal candidate has a high school diploma, strong communication in Indian languages, and experience in customer service; basic computer skills with MS Office or G Suite are expected.

Qualifications

• High school diploma or equivalent required; higher education preferred.
• Experience in customer service or related field is preferred.
• Excellent verbal and written communication in the native language of India.

Responsibilities

• Responding to customer inquiries via online chat in a timely manner.
• Assisting customers with product information, orders, returns and related questions.
• Resolving customer complaints professionally and escalating complex issues when needed.
• Maintaining accurate records of customer interactions and staying updated on product information.

Skills

Communication skills

Customer service experience

Calm under pressure

Attention to detail

Education

High school diploma or equivalent

Higher education preferred

Tools

MS Office

G Suite

Job description

Avanta Works in Dibba-El-Fujairah, UAE is hiring a Chat Operator (No English Required) to handle online customer conversations, provide product information, process orders and resolve issues with professionalism.

The ideal candidate has a high school diploma, strong communication in Indian languages, and experience in customer service; basic computer skills with MS Office or G Suite are expected.