Change & Release Manager

Dicetek LLC; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading technology consulting firm is seeking a skilled Change & Release Manager to oversee software releases and infrastructure changes. The ideal candidate will have a robust background in DevOps practices and proven experience in managing cross-functional teams. This role requires strategic planning, effective communication, and a thorough understanding of release management processes to ensure seamless deployments.

Qualifications

• 8+ years in Release Management or Change Management roles.
• Proven experience in Agile and Waterfall SDLC environments.
• Strong technical knowledge in CI/CD and version control.

Responsibilities

• Lead end-to-end release and change management processes.
• Collaborate with stakeholders to define release scope and milestones.
• Analyze post-release metrics to improve quality.

Skills

Change Management

Release Management

Agile

Leadership

CI/CD

Risk Management

Communication

Tools

JIRA

ServiceNow

Jenkins

GitHub

Splunk

Postman

Job description

Join to apply for the Change & Release Manager role at Dicetek LLC

Join to apply for the Change & Release Manager role at Dicetek LLC

We are looking for an experienced Change & Release Manager to lead the planning, coordination, and execution of software releases and infrastructure changes across multiple environments. The ideal candidate brings a decade of expertise in technology delivery with a strong background in DevOps practices , release orchestration , change governance , and cross-functional team leadership . You will act as a key liaison between stakeholders, product teams, development, QA, and operations to ensure successful and risk-mitigated releases.

Key Responsibilities

• Lead the end-to-end release and change management process across diverse portfolios including banking, insurance, and telecom domains.
• Plan and manage release cycles, scheduling windows, and deployment strategies with minimal disruption to business operations.
• Collaborate with product managers, development teams, QA, and business stakeholders to define release scope and milestones.
• Act as the central point of contact for all release-related activities, facilitating clear and continuous communication.
• Identify risks and dependencies early, create mitigation plans, and conduct GO / NO GO assessments.
• Coordinate and manage CI / CD pipelines and integrations using DevOps tools like Jenkins, GitHub / GitLab, and cloud platforms such as AWS and Azure.
• Conduct release readiness and milestone reviews, ensuring compliance with internal standards and external regulations.
• Develop and maintain release documentation, including release notes, runbooks, technical guides, and training materials.
• Manage version control, configuration, and branching strategies to ensure integrity across development and production environments.
• Oversee testing coordination including regression, performance, and user acceptance testing (UAT) prior to deployment.
• Implement ITIL-aligned Change Management processes, review non-CAB changes, and ensure audit compliance.
• Analyze post-release metrics and feedback to continuously improve release quality and delivery timelines.
• Provide real-time updates to leadership and business teams on release status, blockers, and post-deployment outcomes.

Required Skills And Experience

• 8+ years of experience in Release Management, Change Management, or Project Delivery roles.
• Proven experience working in Agile (Scrum) and Waterfall SDLC environments.
• Strong technical knowledge in CI / CD, APIs, MySQL / Oracle, version control, and release automation.
• Hands-on expertise with tools like JIRA, ServiceNow, Jenkins, GitHub / GitLab, Splunk, Postman, Citrix, SharePoint.
• Experience in coordinating onshore-offshore teams and managing cross-functional stakeholders.
• Solid understanding of ITIL processes, risk management, and vendor coordination.
• Excellent communication, leadership, and analytical skills.
• Strong attention to detail with the ability to manage multiple releases and priorities in parallel.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Contract

Job function

Job function

Information Technology

IT Services and IT Consulting

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