Change Manager

Elite Group Holding; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Change Manager to lead digital transformation efforts. This pivotal role focuses on developing change management strategies, fostering stakeholder engagement, and empowering employees through effective training and communication. The ideal candidate will have extensive experience in managing large-scale technology transitions and a strong background in change management methodologies. Join this forward-thinking company to make a significant impact by driving a culture of adaptability and continuous learning across the organization.

Qualifications

• 7+ years of experience in change management or digital transformation.
• Certification in Change Management, PMP, Agile, or ITIL is a strong plus.

Responsibilities

• Develop and implement a structured change management framework.
• Conduct impact assessments and create a change roadmap.
• Collaborate with leaders to drive alignment on change initiatives.

Skills

Change Management

Stakeholder Engagement

Communication Strategies

Leadership

Problem-Solving

Education

Bachelor’s degree in Business Administration

Certification in PROSCI Change Management

Master’s degree (preferred)

Job description

The Change Manager, will play a critical role in ensuring the successful adoption of new systems, reducing resistance, and fostering a culture of adaptability and continuous learning.

This role focuses on stakeholder engagement, training, and proactive communication strategies to build confidence in digital transformation initiatives while addressing concerns that may impact employee retention.

Key Responsibilities:

Change Management Strategy & Execution

• Develop and implement a structured change management framework tailored to digital transformation projects.
• Conduct impact assessments to identify risks, user concerns, and business readiness levels.
• Create a detailed change roadmap to ensure smooth transition and high adoption rates.

Build Confidence in the New System

• Develop and deliver communication strategies that highlight the benefits of the system.
• Conduct employee training sessions to demonstrate how the new system simplifies tasks.
• Address concerns proactively through Q&A sessions, feedback loops, and user engagement forums.

Empower Employees for the Future

• Promote a culture of adaptability and continuous learning through training programs.
• Develop resources that enhance employees' ability to embrace future digital innovations.
• Encourage knowledge-sharing and peer support networks.

Stakeholder Engagement & Communication

• Collaborate with senior executives, business unit leaders, and employees to drive alignment on change initiatives.
• Develop and execute communication strategies to ensure transparency, engagement, and understanding.
• Act as a trusted advisor to leadership, providing guidance on change implications and best practices.
• Conduct stakeholder analysis and develop engagement plans tailored to different levels of the organization.

Performance Measurement & Reporting

• Define KPIs to track change adoption, employee sentiment, and engagement levels.
• Provide regular progress reports to senior management with actionable insights.
• Use data-driven approaches to continuously optimize change management strategies.

Qualifications & Experience:

Education & Certifications:

• Bachelor’s degree in Business Administration, Change Management, Organizational Psychology, or a related field (Master’s preferred).
• Certification in PROSCI Change Management, PMP, Agile, or ITIL is a strong plus.

Professional Experience:

• 7+ years of experience in change management, ERP implementations, or digital transformation.
• Proven expertise in managing large-scale enterprise technology transitions.
• Experience in stakeholder management, employee engagement, and cultural transformation.

Soft Skills:

• Leadership & Influence: Ability to drive change at all levels of the organization.
• Communication: Strong storytelling and presentation skills to articulate change vision.
• Problem-Solving: Proactive approach to identifying challenges and crafting creative solutions.
• Emotional Intelligence: Strong relationship-building skills to foster trust and collaboration.