CCTV Security Officer – On Site, Growth Opportunities

Sofitel; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Sofitel in Dubai is seeking a Security Officer (CCTV Operator) to join our luxury hotel team. You will monitor CCTV, patrol premises, and ensure guest and employee safety, while addressing unauthorized access and vehicle concerns.

The role requires strong communication, first aid, and the ability to work rotating shifts in a high-end hospitality setting. The position is full-time, on-site at Sofitel Dubai The Palm, offering opportunities for professional growth within a prestigious beachfront

Qualifications

• Prior security experience in luxury hotel preferred.
• Current First Aid and CPR certification required; Advanced First Aid preferred.
• Fire safety or firefighter training is an asset.
• Strong written and verbal communication skills, along with excellent interpersonal and conflict resolution abilities, are required.

Responsibilities

• Provide consistent, professional, and proactive guest service while collaborating with colleagues.
• Regularly patrol all areas and buildings to ensure safety and security.
• Address and manage the presence of trespassers or unauthorized individuals on the property.
• Carry out security and baggage checks as necessary.
• Monitor CCTV cameras and take appropriate actions to ensure the safety of guests and colleagues.
• Observe and report any vehicle violations on the property, including parking issues, speeding, and dangerous driving.
• Respond promptly to activated fire prevention systems, investigate causes, and report findings.
• Address guest and staff concerns, offering first aid and casualty care in a timely, compassionate, and helpful manner.
• Build and maintain strong, effective working relationships with all departments.
• Record daily shift activities and provide relevant information to hotel departments for follow-up.
• Ensure compliance with all corporate, hotel, and departmental policies and procedures.
• Participate in hotel committees as needed.
• Perform any other duties, tasks, or assignments as required within the department.

Skills

Security experience

First Aid

CPR Certification

Fire safety

Guest service

Team collaboration

Shift work

Tools

CCTV systems

Job description

Sofitel in Dubai is seeking a Security Officer (CCTV Operator) to join our luxury hotel team. You will monitor CCTV, patrol premises, and ensure guest and employee safety, while addressing unauthorized access and vehicle concerns.

The role requires strong communication, first aid, and the ability to work rotating shifts in a high-end hospitality setting. The position is full-time, on-site at Sofitel Dubai The Palm, offering opportunities for professional growth within a prestigious beachfront