CCTV Operator

AccorHotel; Fujairah City; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a vigilant CCTV Operator to ensure safety and security within the hotel premises. In this critical role, you will monitor CCTV systems, detect suspicious activities, and respond to incidents promptly. Your keen attention to detail and ability to work under pressure will be essential as you maintain the integrity of the hotel environment. Join a dynamic team where your contributions will help create a secure and welcoming atmosphere for guests and staff alike. This is a fantastic opportunity to develop your skills in a fast-paced setting while ensuring the safety of all.

Qualifications

• At least 2 years of experience in CCTV operations required.
• Certification in CCTV from DPS or PSBD is essential.

Responsibilities

• Monitor CCTV to detect suspicious activities and incidents.
• Ensure CCTV equipment is functional and report malfunctions.
• Record incidents and actions taken in the Security log Book.

Skills

Vigilance

Attention to Detail

Communication Skills

Teamwork

Problem-Solving

Ability to Work Under Pressure

Education

Certification in CCTV (DPS or PSBD)

2 years of experience in CCTV operations

Tools

Microsoft Windows

CCTV Equipment

Job description

Vigilance: The CCTV Operators shall when operating the CCTV Room be held responsible for keeping vigilance over the CCTV monitors with the view to detect:

• Human traffic entering or leaving the Hotel particularly criminal or undesirable elements.
• Illicit movements of goods particularly those leaving the Hotels premises.
• Misdemeanors committed by staff.
• Any other activities of unusual nature.

Maintenance: Ensuring that the CCTV equipment is in good working condition when taking over duty. In the event of any:

• Malfunction: Record in the Security log Book for follow-up action by the Supervisor or his Assistant. DO NOT attempt to meddle with any of the equipment.
• Blank occurring on CCTV monitor screens: Indicatives of malfunction, thefts, or sabotage to the CCTV camera. In such an event, promptly alert and direct the nearest Security personnel to investigate and determine its cause.
• Recording of details of incident and action taken in the Security log Book.
• Taking prompt action through the walkie-talkie or phone to alert the Supervisor, Concierge, and Engineering Department if any of the lifts jammed as indicated on the Lift Supervisory Panel.
• Informing the Field Officer of their meal relief roster as prepared by Supervisor in the Security log Book. Granting of any emergency relief requested by the Field Officer.
• Redeployment of field officers as scheduled as per instructions from Security Manager or Security in Charge.
• Granting of emergency relief to field officer.
• Anti-Robbery Alarms: Act promptly through the walkie-talkie to alert and direct the Supervisor to the scene of activation of the Robbery activation and call the Security Manager.
• Reported via phone or Radio. Reception Check-in counter to phone Security Room if in need.
• Fire Exit Security Alarm: Monitoring and recording the time, date, and location of activated Fire Exit Security Alarm in the Security log Book for collation and setting a MouseTrap to apprehend the culprit.

Qualifications:

• Previous experience of at least 2 years in the same field.
• Certification in CCTV either from DPS or PSBD.
• Computer literate in Microsoft Windows applications required.
• Must possess a professional presentation.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.

Remote Work: No

Employment Type: Full-time