Cashier Front Office

University Hospital Sharjah; Sharjah; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hospital in Sharjah is seeking a skilled individual for front office patient handling. The role involves managing collections, verifying insurance eligibility, and ensuring accurate billing. Candidates must possess strong inter-personal skills and be fluent in English and Arabic. A degree in Accounting and relevant experience are required.

Qualifications

• Two years experience in a similar position.

Responsibilities

• Ensure daily collections/charge slips are reconciled.
• Collect discharge dues from patients.
• Prepare in-patient invoices on the system.

Skills

Inter-personal Skills

Fluency in English

Fluency in Arabic

Excellent Computer Skills

Education

B. Com or BS in Accounting

Tools

MS Office

Job description

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Date: 15 May 2025

Location: Sharjah, AE

Company: University Hospital Sharjah

Position Summary

• Has good inter-personal and interaction skills and willing to undertake front office patient handling.
• Collections from outpatients, ER and inpatients, in accordance with the policies and procedures.
• Follow insurance guidelines for acceptance of patients.
• Collect for unapproved/not covered service.
• Ensure that the co-payments and deductibles are collected/marked on the orders of the doctors, as the case may be (to facilitate Pharmacy to collect the amounts).
• Verify & update the insurance membership and eligibility to avail the services and facility at UHS.

Summary of Main Duties

• Ensure that the daily collections/charge slips are reconciled with the patients’ attendance at clinics and the orders prepared.
• Handover the Cash with reconciliation to Main Cashier.
• Ensure that the guarantee document (License copy / Credit Card /ID) is preserved for the patient until the amounts are settled.
• Prepare in-patient invoices on the system- create, check and edit.

Responsibilities

• Co-relate the amounts billed with reference to services actually performed.
• All services performed are included in the in-patient bills.
• Collect the discharge dues, including the co-payments from the patients and for extended stay beyond insurance approved days.
• Ensure that the packaged cases are billed according to the procedure and policy.

Position Requirements/Qualifications

• B. Com or BS in Accounting from an accredited university.
• Two years experience in a similar position.
• Fluency in English and Arabic is a must.
• Excellent computer skills, especially in MS Office.

Position Criteria Other Skills/Abilities

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