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Cashier Counter Staff

SPAREMATE AUTO SPARE PARTS TRADING LLC

Dubai

On-site

AED 60,000 - 120,000

Full time

15 days ago

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Job summary

A leading company in automotive spare parts is seeking a dedicated retail customer service professional to join their team in Dubai. The ideal candidate will be responsible for processing transactions, supporting customers effectively, and maintaining a positive shopping experience. Candidates should have previous retail experience and strong communication skills, emphasizing customer satisfaction.

Qualifications

  • Previous experience in retail or customer service roles (1-2 years).
  • Excellent verbal communication skills.
  • Personal qualities such as patience and a positive attitude.

Responsibilities

  • Process customer transactions accurately and efficiently.
  • Maintain a clean and organized checkout area.
  • Handle customer inquiries and complaints professionally.

Skills

Communication
Customer Service
Cash Handling

Education

Certification in Cash Handling or Customer Service Excellence

Tools

Point-of-Sale Systems

Job description

  • Accurately process customer transactions, ensuring all payments are handled promptly and efficiently to enhance the overall shopping experience.
  • Maintain a clean and organized checkout area, creating a welcoming environment for customers and promoting a positive brand image.
  • Handle customer inquiries and complaints with patience and professionalism, striving to resolve issues on the spot for customer satisfaction.
  • Perform regular cash register reconciliations, ensuring that any discrepancies are reported immediately to maintain financial integrity.
  • Collaborate with team members to streamline operations during peak hours, ensuring efficient service and minimal wait times.
  • Adhere to all company policies and procedures, including cash handling and loss prevention protocols, to ensure security.
  • Participate in training programs to continuously improve skills and knowledge related to customer service and checkout processes.

Desired Candidate Profile

  • Previous experience in retail or customer service roles, ideally 1-2 years, to demonstrate familiarity with cash register operations.
  • Certification in cash handling or customer service excellence is a plus, showcasing commitment to professionalism.
  • Proficient in using point-of-sale (POS) systems and basic computer skills to manage transactions efficiently.
  • Excellent verbal communication skills to engage with customers effectively and provide exceptional service.
  • Personal qualities such as patience, empathy, and a positive attitude are crucial for creating a pleasant shopping experience.

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