Cashier

Gargash Enterprises; Sharjah; On-site; AED 36,000 - 60,000; Full time

Job summary

Gargash Enterprises is seeking a diligent Cashier in the United Arab Emirates, Sharjah area, to handle client payments and maintain accurate financial records. The role requires strong customer service skills and 1–3 years of cashiering experience, with the ability to use dealership software and balance daily cash activities.

Successful candidates will ensure secure handling of cash and data, assist with financial reporting, and collaborate with sales, service, and parts teams to deliver a

Qualifications

• 1–3 years of cashiering or related experience.

Responsibilities

• Handle all customer payments, including cash, checks, credit/debit cards, and electronic transfers.
• Process sales and service transactions using the dealership's management software.
• Issue receipts, refunds, credits, or change to customers with accuracy.
• Greet customers warmly, ensuring they feel welcome and assisted throughout their visit.
• Address customer inquiries about dealership services, promotions, and financial transactions.
• Resolve any customer complaints promptly or elevate unresolved issues to the appropriate department for resolution.
• Ensure customers are provided with an exceptional experience and maintain a customer-centric attitude.
• Count cash drawers at the start and end of each shift, ensuring funds are accurately accounted for.
• Balance cash, check, and credit card transactions at the end of each shift and report discrepancies.
• Prepare and make daily bank deposits when required, with accurate reporting of funds.
• Maintain accurate records of all financial transactions for auditing purposes.
• Assist in preparing daily, weekly, and monthly financial summaries and reports for the finance team.
• Ensure compliance with cash handling policies and dealership guidelines.
• Assist with clerical tasks such as filing, data entry, and maintaining financial records.
• Support other departments with financial or transactional assistance as needed.
• Follow dealership policies regarding cash handling and transaction recording.
• Ensure the security of cash, card data, and personal customer information.
• Report suspicious activities or discrepancies to the Chief Cashier or supervisor.
• Participate in training sessions and meetings to stay updated on policies and customer service practices.
• Identify opportunities for process improvement and enhance efficiency and customer satisfaction.
• Uphold company values and sound judgment in decision making.
• Any other duties as required by management.

Skills

Cash handling

Customer service

Job description

The Cashier is responsible for efficiently processing customer payments and transactions while providing a high level of customer service. This job is responsible for handling various types of payments, issuing receipts, and maintaining accurate cash records. The Cashier serves as a key customer-facing role within the dealership, ensuring smooth financial transactions and addressing any customer inquiries or concerns with professionalism.

Key Responsibilities

• Handle all customer payments, including cash, checks, credit/debit cards, and electronic transfers, ensuring accurate and timely processing.
• Process sales and service transactions using the dealership's management software in accordance with group procedures.
• Issue receipts, refunds, credits, or change to customers with accuracy.
• Greet customers warmly, ensuring they feel welcome and assisted throughout their visit.
• Address customer inquiries about dealership services, promotions, and financial transactions.
• Resolve any customer complaints promptly or elevate unresolved issues to the appropriate department for resolution.
• Ensure customers are provided with an exceptional experience and always maintain a customer-centric attitude.
• Count cash drawers at the start and end of each shift, ensuring all funds are accurately accounted for.
• Balance cash, check, and credit card transactions at the end of each shift and ensure any discrepancies are reported and resolved.
• Prepare and make daily bank deposits when required, ensuring accurate reporting of all funds handled.
• Maintain accurate records of all financial transactions, ensuring they are properly documented for auditing purposes.
• Assist in preparing daily, weekly, and monthly financial summaries and reports as needed by the finance team.
• Ensure compliance with all cash handling policies, procedures, and dealership guidelines to protect the company's financial integrity.
• Assist with clerical tasks such as filing, data entry, and maintaining accurate financial records.
• Support other departments within the dealership, such as sales, service, and parts, by providing financial or transactional assistance when needed.
• Follow all dealership policies and procedures regarding cash handling, customer interactions, and transaction recording.
• Ensure the security of cash, credit card information, and personal customer data always.
• Report any suspicious activities, discrepancies, or security concerns to the Chief Cashier or supervisor.
• Participate in training sessions, team meetings, and workshops to stay updated on dealership policies, financial procedures, and customer service best practices.
• Identify opportunities for process improvement and recommend enhancements to increase efficiency and customer satisfaction.
• Uphold company values throughout business practices and utilise sound judgment in decision making.
• Any other additional duties as may be required by management based on needs of the business.

Experience Required

• A minimum of 1-3 years of experience in cashiering or a related role is required.