Cashier

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Une entreprise hôtelière de luxe recherche un caissier(ère) pour rejoindre son équipe à Dubaï. Ce rôle implique d'accueillir les invités, de traiter leurs paiements de manière précise et d'assurer un service à la clientèle exceptionnel tout en maintenant les normes les plus élevées de présentation et d'organisation.

Benefits

Carte de réduction pour les employés

Programmes d'apprentissage

Opportunité de développement de carrière

Activités de Responsabilité Sociale des Entreprises

Qualifications

• Expérience précédente en tant que caissier ou dans un rôle en contact avec les clients dans un cadre hôtelier de luxe.
• Compétences en communication et interpersonnelles fortes.

Responsibilities

• Accueillir les clients avec professionnalisme et traiter les transactions avec précision.
• Fournir des informations détaillées sur les services de l'hôtel et résoudre les problèmes de facturation.

Skills

Communication

Service Client

Organisation

Attention aux Détails

Job description

• Greet guests with a warm and professional demeanor ensuring a welcoming atmosphere that aligns with the hotels luxury standards.
• Accurately process transactions including room charges dining bills spa services and other hotel amenities using the hotels point-of-sale (POS) system.
• Handle cash credit and debit card payments ensuring accuracy and efficiency in processing and reconciling transactions.
• Provide detailed information about hotel services facilities and local attractions to assist guests and enhance their stay.
• Address guest inquiries and resolve any billing issues or discrepancies promptly and courteously escalating complex issues to management when necessary.
• Maintain a clean organized and presentable cashiering area adhering to the hotels cleanliness and presentation standards.
• Assist with check-in and check-out processes ensuring a smooth and efficient experience for guests.

Qualifications :

• Previous experience as a cashier or in a guest-facing role within a luxury hotel or hospitality setting.
• Strong communication and interpersonal skills with the ability to provide exceptional customer service and resolve issues professionally.
• Excellent organizational skills and attention to detail maintaining high standards of accuracy and efficiency in a fast-paced environment.

Additional Information :

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

Remote Work :

No

Employment Type :

Full-time