Cash Product Development Officer/Senior Officer

Arab African International Bank; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Arab African International Bank seeks a seasoned professional to drive cash management product programs in Dubai. You will collaborate with operations, branches and technology teams to refine offerings, analyze revenue, and ensure compliant, market-ready solutions across trade finance, pricing and digital channels.

The role emphasizes stakeholder engagement, market benchmarking, and delivering customer-centric product roadmaps for Business Banking, SME, Corporate Banking and FI segments.

Qualifications

• Bachelor's degree in business administration, Accounting or any related discipline.
• Senior Officer with 5+ years of experience related to cash management; preferably with prior experience in Operations or Branches.
• Officer: Minimum 3 years of related cash management experience; preferably in Operations or Branches.
• Strong knowledge of Cash Management processes.

Responsibilities

• Handle and complete product programs related to trade finance, cash, pricing, collaterals, legal and other stakeholders.
• Study product gaps, weaknesses and opportunities and discuss with Product Development Manager to increase market penetration and commercialization.
• Coordinate and align with relevant stakeholders for the completion of project and products delivery.
• Provide Product Development Manager with periodic review and updates regarding projects, products, customers, etc.
• Analyze revenue reporting and ensure no or minimal revenue leakages.
• Engage with Technology teams for product development initiatives.
• Identify customer needs and participate in defining and prioritizing channels and products roadmaps.
• Liaise with customers and ensure that GTB products and solutions are properly delivered.
• Identify and implement innovative solutions and capabilities that enhance the online channels’ ability to attract and retain GTB clients.
• Work with various stakeholders to enhance existing products or to develop new products, based on customer needs, competitor benchmarking, and market research.
• Monitor and analyze client and industry trends including competitor banks’ product capabilities to develop insights, product offering, and potential solutions for our clients.
• Obtain and complete Product documentation and ensure approvals by required stakeholders (e.g., Product Brochures, Customer Agreements, Setup Forms).
• Finalize all audit, legal, security, compliance, and regulatory considerations associated with the delivery of GTB products and services are addressed and documentations are in place duly approved.
• Participate in building and enhancing digital platforms related to GTB products, including online and mobile banking, to all Commercial segments (Business Banking, SME, Corporate Banking and FI).
• Establish and build a sustainable organization for GTB products to all business segments (Business banking, SME, Corporate Banking and FI).

Skills

English

Arabic

Education

Bachelor's degree in business administration

Job description

• Handle and complete product programs related to trade finance, cash, pricing, collaterals, legal and other stakeholders.
• Study product gaps, weaknesses and opportunities and discuss with Product Development Manager to increase market penetration and commercialization.
• Coordinate and align with relevant stakeholders for the completion of project and products delivery.
• Provide Product Development Manager with periodic review and updates regarding projects, products, customers,…etc.
• Analyze revenue reporting and ensure no or minimal revenue leakages.
• Engage with Technology teams for product development initiatives.
• Identify customer needs and participate in defining and prioritizing channels and products roadmaps.
• Liaise with customers and ensure that GTB products and solutions are properly delivered
• Identify and implement innovative solutions and capabilities that enhance the online channels’ ability to attract and retain GTB clients, incorporating and integrating different product features into it
• Working with various stakeholders to enhance existing products or to develop new products, based on customer needs, competitor benchmarking, and market research.
• Monitor and analyze client and industry trends including competitor banks’ product capabilities to develop insights, product offering, and potential solutions for our clients
• Obtain and complete Product documentation and ensure approvals by required stakeholders (i.e., Product Brochures, Customer Agreements, Setup Forms, etc.)
• Finalize all audit, legal, security, compliance, and regulatory considerations associated with the delivery of GTB products and services are addressed and documentations are in place duly approved.

Digital Transformation and Innovation

• Participate in building and enhancing of the digital platforms related to GTB products, including online and mobile banking, to all Commercial segments (Business Banking, SME, Corporate Banking and FI)
• Establish and build a sustainable organization for GTB products to all business segments (Business banking, SME, Corporate Banking and FI).

Qualifications & Experience:

• Bachelor’s degree in business administration, Accounting or any related discipline
• Senior Officer: Minimum of 5 years of experience related to cash management; preferably with prior experience in Operations or in Branches.
• Officer: Minimum 3 year of related to cash management; preferably with prior experience in Operations or in Branches.
• Strong knowledge of Cash Management processes

Skills:

• Excellent command of English & Arabic Languages