Case Coordinator

Skills Hub Recruitment Solutions; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Case Coordinator to enhance patient care delivery. This role involves managing case coordination processes, collaborating with healthcare professionals, and ensuring compliance with regulations. The ideal candidate will possess strong communication and organizational skills, along with a passion for improving patient experiences. Join a passionate team focused on delivering high-quality healthcare and making a meaningful impact in the community. If you are ready to take on a rewarding challenge in healthcare, this opportunity is for you.

Qualifications

• 2+ years of experience in case coordination or similar healthcare role.
• Fluency in Arabic and English, both written and spoken.

Responsibilities

• Oversee case coordination and ensure high-quality healthcare delivery.
• Facilitate communication between healthcare team members for seamless care.

Skills

Communication

Interpersonal Skills

Organizational Skills

Problem-Solving

Team Collaboration

Education

Bachelor's degree in Healthcare Administration

Bachelor's degree in Nursing

Bachelor's degree in Social Work

Job description

Location: Abu Dhabi, United Arab Emirates

Job Type: Full-time, Permanent

About Us:

Skills Hub Recruitment is excited to partner with a leading healthcare provider in Abu Dhabi, known for its unwavering commitment to providing patient-focused care. We are currently seeking a dedicated and detail-oriented Case Coordinator to join their passionate healthcare team. If you're driven by the opportunity to coordinate patient care, work closely with multidisciplinary teams, and ensure smooth healthcare delivery, this is the perfect role for you to make a real difference.

Key Responsibilities:

Case Management:

• Oversee and manage the case coordination process, ensuring timely, high-quality healthcare delivery. Collaborate with healthcare professionals to develop and implement customized care plans for patients.
• Serve as a liaison between patients, families, and healthcare providers, ensuring that patient needs are met and their voices are heard throughout the care journey.

Coordination of Care:

• Facilitate communication and cooperation between healthcare team members to ensure a seamless flow of appointments, tests, and consultations, maintaining continuity in patient care.

Documentation:

• Keep accurate and detailed records of patient information, including assessments, care plans, and other critical documentation. Ensure all documentation is in compliance with healthcare regulations and organizational guidelines.

Resource Management:

• Optimize the use of healthcare services and resources, aiming for cost-effective and efficient care delivery. Assist in identifying and utilizing community resources and support services as needed.
• Educate patients and their families on medical conditions, treatment plans, and available resources, reinforcing guidance and recommendations provided by healthcare providers.

Quality Improvement:

• Participate in ongoing quality improvement initiatives, contributing to case reviews and helping implement changes that improve the efficiency and effectiveness of care coordination.

Crisis Management:

• Respond to crisis situations in a calm and effective manner, coordinating with the healthcare team to address challenges affecting patient care.

Qualifications:

• Education: A Bachelors degree in Healthcare Administration, Nursing, Social Work, or a related field.
• Experience: Minimum of 2 years of experience in case coordination or a similar healthcare role (e.g., Homecare, Hospitals, Medical Centers, or Clinics).
• Regulatory Knowledge: Familiarity with healthcare regulations and compliance standards.
• Language: Fluency in both Arabic and English (written and spoken).
• Availability: Candidates must be immediately available to join the team.

Required Skills:

• Communication: Strong verbal and written communication skills, with the ability to engage effectively with patients, families, and healthcare professionals.
• Interpersonal Skills: Ability to establish and maintain positive relationships with patients and the healthcare team.
• Organizational Skills: Excellent organizational abilities to handle multiple tasks, maintain detailed documentation, and manage time efficiently.
• Problem-Solving: Analytical thinking to address challenges in patient care and develop effective solutions.
• Team Collaboration: Ability to work cooperatively with healthcare professionals and staff to create a supportive, positive work environment.

How to Apply:

If you are passionate about making a positive impact in healthcare and meet the qualifications, we encourage you to apply immediately. We look forward to hearing from you!