Cargo Operations Leader: Safety, Compliance & Growth

Dubai Aviation Corporation; Dubai; On-site; AED 300,000 - 600,000; Full time

Job summary

Dubai Aviation Corporation seeks an experienced Cargo Operations Manager to oversee dnata handling, warehouse and ramp performance, ULD and palletised operations, and compliance with regulatory requirements. You will drive operational excellence as cargo operations expand in scale and complexity.

The role requires extensive experience in cargo operations, aviation ground handling, and leadership of large teams, with certifications in Dangerous Goods and related safety standards.

Qualifications

• Bachelor's degree with 3+ years in cargo operations.
• Fluent in English.
• 8+ years in cargo operations or related fields.
• Experience managing large operational teams in cargo, aviation, or ground handling environments.
• Advanced Cargo & Dangerous Goods courses and related certifications (Safety Management Systems, Aviation Security).
• Cargo EDI license desirable; Weight & Balance license desirable.

Responsibilities

• Oversee safe, efficient, revenue-optimised cargo operations across aircraft types and locations.
• Ensure SOP compliance across all cargo operations.
• Lead investigations of incidents and complaints with root-cause analysis and corrective actions.
• Prepare and monitor KPIs and Safety Targets per UAE GCAA standards for bulk and ULD operations.
• Manage day-to-day cargo operations at DXB and DWC with dnata and partners.
• Identify infrastructure, automation, and resource needs for current and future cargo operations.
• Coordinate with dnata and third-party providers for service delivery and SLA compliance.
• Support cargo product development including pharma, express, automotive, and oversized cargo.

Skills

Customer Focus

Teamwork

Effective Communication

Personal Accountability

Resilience

Decision Making

Inspiring & Developing Others

Strategic Thinking

Business Acumen

Education

Bachelor's Degree (3+ years)

Job description

Dubai Aviation Corporation seeks an experienced Cargo Operations Manager to oversee dnata handling, warehouse and ramp performance, ULD and palletised operations, and compliance with regulatory requirements. You will drive operational excellence as cargo operations expand in scale and complexity.

The role requires extensive experience in cargo operations, aviation ground handling, and leadership of large teams, with certifications in Dangerous Goods and related safety standards.