Captain Waiter Waitress

Yasmine Palace Restaurant; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a skilled leader to supervise a team of waitstaff. This role involves ensuring exceptional service delivery, managing customer interactions, and coordinating with kitchen staff to maintain operational efficiency. The ideal candidate will have extensive experience in fine dining, demonstrating strong leadership and communication skills. If you thrive in a fast-paced environment and are passionate about delivering top-notch service, this opportunity is perfect for you.

Qualifications

• 5-12 years of experience as a Waiter/Waitress in a fine-dining restaurant.
• Strong leadership and communication skills required.

Responsibilities

• Supervise and lead a team to deliver outstanding service.
• Greet guests, guide them through the menu, and take orders.

Skills

Communication Skills

Interpersonal Skills

Leadership Skills

Problem-Solving Skills

Multitasking

Job description

Responsibilities:

1. Supervise and lead a team of waiters and waitresses to deliver outstanding service.
2. Greet and assist guests, guiding them through the menu and taking orders.
3. Ensure that orders are accurate and delivered to guests in a timely manner.
4. Coordinate with kitchen and bar staff to ensure smooth service operations.
5. Handle customer requests, concerns, and complaints in a professional and efficient manner.

Requirements:

1. Previous experience as a Waiter/Waitress in a fine-dining or upscale restaurant, with at least 5-12 years in a leadership role.
2. Excellent communication, interpersonal, and leadership skills.
3. Ability to multitask and work efficiently in a fast-paced environment.
4. Strong problem-solving skills and attention to detail.

Company Industry:

• Restaurants
• Catering
• Food Services

Department / Functional Area:

• Chefs
• F&B
• Front Desk