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A leading hotel chain in Dubai is seeking a Guest Service Support Expert to ensure smooth food and beverage operations. This role involves assisting with setting tables, cleaning work areas, and managing supplies. Ideal candidates will have a high school diploma and experience in a food and beverage environment, focusing on excellent customer service. Join a diverse workforce that values inclusivity and a people-first approach.
POSITION SUMMARY
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to build an experience that is memorable and unique, with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to ensure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that makes transactions feel like part of the experience.
No matter your position, there are a few critical elements for success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance, and up to 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Performing these duties well (and other reasonable job duties as requested) is essential for Guest Service Support Experts to deliver excellent service to our guests and support our business every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No prior work experience required; previous experience in a food and beverage environment is preferred.
Supervisory Experience: None required.
License or Certification: None needed.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.