Captain - Club Lounge

AccorHotel; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading hospitality group in Dubai is looking for a Food & Beverage Server to provide excellent service to guests. Responsibilities include serving food and beverages, utilizing POS systems, and maintaining cleanliness in the restaurant. Candidates must have at least 2–3 years of F&B serving experience and good communication skills. This is a full-time position with a focus on teamwork and guest satisfaction.

Qualifications

• Good reading, writing, and oral proficiency in English.
• Must be well presented and professionally groomed at all times.
• Able to account and handle cash effectively.

Responsibilities

• Serve and clear food and beverage items professionally.
• Utilize the POS system to process sales.
• Maintain cleanliness and order in the restaurant.

Skills

Good communication and customer contact skills

Strong F&B product knowledge

Problem resolution skills

Interpersonal skills

Education

Secondary education

Job description

Overview

The Position

Being in charge of his/her own section & to provide prompt and courteous F&B service to the Restaurant guests

KEY ROLES & RESPONSIBILITIES

• Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales print checks
• Carry trays bus and reset tables with linen china glass and silver
• Ascertain guests satisfaction and handle solvable problem which may arise informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Maintain a clean neat and orderly restaurant throughout service
• Polish silver refill salt pepper and sugar creamers etc
• Ensure that work station is stocked with appropriate condiments at all times
• Report any guest comments regarding food and beverage to manager
• Conscientious handling and maintenance of operating equipment
• Learn and adhere to safety sanitation and hygiene policies
• Maintain good working relationships with colleagues and all other departments
• Maintain complete knowledge of all F&B services outlets and hotel services/features
• Lead opening/closing side duties as assigned and set all tables according to standards
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all service and storage areas are kept safe and clean
• Help minimize waste neglect breakages and mishandling of supplies and equipment
• Carry out light cleaning and maintenance of the outlet
• Assist other Food & Beverage Outlets in their operations during peak hours if needed
• Follow hotel code of ethics at all times.
• Assist outlet supervisor in team training when required.

Qualifications

PERSONAL ATTRIBUTES

• Good reading writing and oral proficiency in the English language
• Must be well presented and professionally groomed at all times
• Able to account and handle cash effectively and efficiently
• Good communication and customer contact skills; good problem resolution skills
• Strong F&B product knowledge
• Team player with strong interpersonal skills and attention to detail

QUALIFICATIONS

• Secondary education

EXPERIENCE

• Minimum 2 3 year food and beverage serving experience
• Minimum 1 year Captain/Team-leader

Remote Work :

No

Employment Type :

Full-time