Captain

PULLMAN; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in hospitality is seeking a Captain to enhance guest services in food & beverage and manage event functions. The ideal candidate will lead a team, ensure quality service, and maintain high standards while interacting with guests. Strong communication and leadership abilities are essential for this role in a dynamic environment.

Qualifications

• Good command of English language and communication skills.
• Must be computer and system literate.

Responsibilities

• Provides excellent guest service in F&B functions and meeting events.
• Leads a team of Servers for assigned functions.
• Complies with Sofitel policies, procedures and code of ethics.

Skills

Communication

Team Leadership

Job description

Provides excellent guest service in both F&B functions and meeting events

Sets up and tears down F&B functions as well as meeting events as required

Helps maintain a clean and organized workplace

Assists the Outlet Manager with preparing for and executing functions

Leads a team of Servers for assigned functions

Coordinates, organizes and helps to give proper assistance to servers

Maximizes productivity and efficiency of service staff

Ensures that all aspects of the dining room/banquet facilities are ready

Assigns tasks and performs opening and closing duties

Actively participates in the environmental program and department specific initiatives in working towards sustainable operations

To be Health & Safety conscious and actively involved in maintaining a safe work environment

Complies with Sofitel policies, procedures and code of ethics

Performs any and all other tasks, which are assigned by management

Upholds the highest standard of internal and external customer service at all time

Assist with other F&B functions and tasks as required.

Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.

Follows all policies and procedures ascertained by the hotel.

Qualifications

Walking and standing are required during the working day.

Good Command of English language and communication skills

Must be computer and system literate

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity and to fulfill cleaning tasks occasionally

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Captain

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