Call Centre Agent

Be You Clinic; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic Call Centre Agent to drive sales in the aesthetic industry. In this role, you will engage with potential clients, showcasing your expertise in aesthetic products and services. Your ability to build strong relationships and provide exceptional customer service will be key to achieving sales targets. If you are self-motivated, results-oriented, and passionate about sales, this is an exciting opportunity to make a significant impact in a fast-paced environment. Join a team dedicated to excellence and customer satisfaction!

Qualifications

• Minimum 2 years of telesales experience in aesthetics or healthcare.
• Strong negotiation and closing skills with a passion for sales.

Responsibilities

• Identify and qualify new business opportunities through cold calling.
• Manage sales pipeline and track activities using CRM software.

Skills

Telesales

Communication Skills

Negotiation Skills

CRM Software Proficiency

Customer Satisfaction

Education

High School Diploma

Degree in Business or Marketing

Tools

CRM Software

Job description

Call Centre Agent

Job Location : Dubai, UAE

Key Responsibilities:

Identify, prospect, and qualify new business opportunities within the aesthetic industry through cold calling, follow-up, and lead nurturing.
Conduct outbound telesales calls to potential clients, including clinics, beauty professionals, and healthcare providers, to introduce and sell aesthetic products and services.
Manage and maintain a robust sales pipeline and track all sales activities using CRM software.
Product Knowledge & Consultative Selling:
Demonstrate in-depth knowledge of aesthetic treatments, products, and services to effectively sell and promote the company's offerings.
Understand client needs and recommend suitable solutions to meet their business objectives and customer demands.
Provide detailed product information and respond to client queries regarding pricing, services, and terms.
Build and maintain strong, long-term relationships with clients by providing excellent service and personalized attention.
Conduct follow-up calls to ensure customer satisfaction and generate repeat business.
Address any concerns or issues raised by clients and resolve them promptly.
Meet and exceed daily, weekly, and monthly sales targets as set by management.
Regularly report on sales activities, pipeline status, and sales outcomes to the Sales Manager.

Requirements:

Minimum of 2 years of proven experience in telesales, preferably within the aesthetic, beauty, or healthcare industry.
Experience selling beauty products, skincare treatments, medical devices, or aesthetic equipment is highly desirable.
Excellent communication skills with the ability to build rapport and influence decision-makers over the phone.
Strong negotiation and closing skills.
Self-motivated and results-oriented with a passion for sales and customer satisfaction.
Proficient in using CRM software and other sales tools.
Knowledge of the aesthetic industry, including key products and services, is a major advantage.
High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
Strong attention to detail, organizational skills, and ability to manage multiple priorities.
Positive attitude and the ability to work in a fast-paced environment.
Ability to work independently as well as part of a team.

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