Call center representative

Abroad Work; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A beauty salon in Dubai is looking for a Receptionist to be the first point of contact for clients. Responsibilities include greeting clients, scheduling appointments, processing transactions, and providing excellent customer service. The ideal candidate has prior experience in a similar role and strong communication skills. The position offers a permanent contract with a salary of approximately AED4,000. The environment is dynamic, and organizational skills are essential.

Qualifications

• Proven experience as a Beauty salon Assistant, Front Desk Agent, or similar role.
• Hands-on experience with office equipment.
• Excellent communication skills with a customer service focus.

Responsibilities

• Greet customers and escort them to beauty stations.
• Schedule and confirm appointments via phone and email.
• Process transactions and manage customer records.

Skills

Client service skills

Communication skills

Organizational skills

Ability to work under pressure

Education

High School diploma

Tools

POS systems

Office equipment

Job description

Overview

Call center representative vacancy in Dubai UAE. Salon Receptionist. We are trying to find a Beauty parlor Receptionist to work as the very first factor of get in touch with for clients that see our beauty parlor or call us to find out about our charm services. Beauty salon Assistant duties include welcoming clients upon their arrival, answering clients' concerns regarding solutions using phone, e-mail or face to face and also processing transactions. To be effective in this function, you should be extremely organized as well as able to manage customers with poise, also during peak demand. Eventually, you will certainly help enhance our reputation by constructing pleasant, trusting connections with clients.

Responsibilities

• Warmly greet customers, walk them to the proper beauty station and inform appointed beauticians of their arrival
• Reserve and confirm visits via phone and email
• Process deals (money as well as credit cards) and issue invoices
• Deal beverages as well as chat with clients who remain in the waiting location
• Welcome walk-ins, answer concerns about solutions as well as timetable consultations based on accessibility
• Notify clients concerning new services and price cuts
• Cross-sell product and services when proper (e.g. via interesting brochures and also gift cards)
• Update customer records with contact and billing information, appointments and services used
• Manage our call facility
• Maintain a neat reception area
• Order calling card, brochures and stationery as required

Qualifications

• Proven job experience as a Beauty salon Assistant, Front Workdesk Agent or comparable duty
• Hands-on experience with office equipment, like printers as well as POS systems
• Familiarity with handling deals
• Excellent interaction capabilities (verbal, phone and e-mail) with a client solution attitude
• Solid organization and also record-keeping skills
• A capacity to continue to be tranquil under difficult circumstances
• High School diploma

Employment Details

• Job Type: Permanent
• Wage: Approximately AED4,000.00 per month

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