Call Center Representative

Terracotta International; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in recruitment and placement is seeking a Call Center Representative in Abu Dhabi. The ideal candidate will have a Bachelor's degree and at least 2 years of experience in customer service. Proficiency in both English and Arabic is mandatory, along with a commitment to professional growth. Join a dynamic team and contribute to enhancing customer satisfaction.

Qualifications

• At least 2 years of experience in a call center or customer service role.
• Certification in customer service or related fields is highly preferred.
• Experience in telecommunications or e-commerce sectors is preferred.

Responsibilities

• Demonstrating a strong foundation in customer service principles.
• Handling customer inquiries and providing effective solutions.

Skills

Customer Service

Communication

Problem Solving

Proficiency in English

Proficiency in Arabic

Education

Bachelor's degree in a relevant field

Job description

Call Center Representative

Job Location : Abu Dhabi, United Arab Emirates

Requirements:

A Bachelor's degree in a relevant field, demonstrating a strong foundation in customer service principles.
At least 2 years of experience in a call center or customer service role , with a proven track record of success.
Certification in customer service or related fields is highly preferred, showcasing a commitment to ongoing professional growth.
Experience in the telecommunications or e-commerce sectors is preferred, bringing relevant industry expertise.
Proficiency in English & Arabic is mandatory.

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Call Center Representative

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