Call Center Customer Service Representative

Confidential; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading customer service provider in Abu Dhabi is seeking a candidate to communicate with customers and solve issues. Responsibilities include providing answers regarding products and services while working closely with internal teams. The ideal candidate should have 1-3 years of experience and excellent communication skills.

Qualifications

• 1 - 3 years' of relevant work experience.
• Excellent phone etiquette, verbal, written and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product and pricing.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Communication

Customer service

Problem-solving

Multi-tasking

Job description

Overview

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work