Call Center Associate

Aster Pharmacies Group LLC; Dubai; On-site; AED 40,000 - 70,000; Full time

Job summary

Aster DM Healthcare in Dubai is seeking a customer service specialist for our pharmacy services. You will handle inbound and outbound calls, provide product information, and assist customers with order placement and delivery inquiries.

Responsibilities include maintaining accurate records of customer interactions and transactions, ensuring timely responses, and delivering excellent service as part of a healthcare retail team in a dynamic GCC market.

Responsibilities

• Handle incoming and outgoing calls from customers regarding pharmacy services
• Provide information about products, availability, and pricing
• Assist customers with order placement and delivery inquiries
• Maintain accurate records of customer interactions and transactions

Job description

About the Company

Aster DM Healthcare is a leading integrated healthcare provider with a significant presence in the GCC and India, offering a wide range of services including pharmacy, retail, and clinical care.

Responsibilities

• Handle incoming and outgoing calls from customers regarding pharmacy services
• Provide information about products, availability, and pricing
• Assist customers with order placement and delivery inquiries
• Maintain accurate records of customer interactions and transactions