Call Center Agent- Arabic Speaker

TASC Outsourcing; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading outsourcing firm based in Abu Dhabi is seeking a Customer Support Executive who is fluent in Arabic. The role involves providing excellent customer support and requires at least two years of experience in an office environment. Ideal candidates will possess outstanding phone and email handling skills, as well as good interpersonal abilities. Competitive salary of 4600 AED plus transport is offered.

Qualifications

• Minimum two years of experience in an office environment using keyboard skills.
• Fluency in English both spoken and written is essential.

Responsibilities

• Provide customer support in a bilingual context.

Skills

Excellent Phone Manner

Excellent Customer Handling skills

Excellent Email Handling Skills

Excellent data entry skills

Good communication and interpersonal skills

Tools

CAFM system

Job description

Overview

Role - Customer Support Executive - Arabic Speaker

Type - Permanent

Salary - 4600 AED+ Transport

Location - Abu Dhabi

Responsibilities

Note: The original description does not explicitly list responsibilities. If available, please provide detailed responsibilities. Based on the provided information, the role is focused on customer support activities in a bilingual context.

Qualifications

• Technical and Professional Skills: Minimum two (1) years of experience in an office environment using keyboard skills.
• Excellent Phone Manner.
• Excellent Customer Handling skills.
• Excellent Email Handling Skills.
• Excellent data entry skills.
• Good communication and interpersonal skills at an individual and team level.

Knowledge

• Ability to work in an individual and team environment.
• Well-developed customer service skills.
• Sound analytical skills.
• English spoken and written is essential.
• Knowledge of the property and facility management.
• Technical knowledge of building services operations is an advantage.
• Understanding of Quality Assurance principles and working to procedures.
• Understanding and experience of using computerised logging systems.
• Ideally experience in use of CAFM system.

Regards,
TASC Recruitment Team