Café Supervisor

The First Group Hospitality; Abu Dhabi; On-site; AED 89,000 - 156,000; Full time

Job summary

The Royal Stables Private Members Club in Abu Dhabi is seeking a Café Supervisor to lead the day-to-day café experience for our members and guests. You will oversee service, coach the team, and uphold product quality, presentation and consistent Club standards.

3–5 years of café or F&B experience (1+ year in a supervisory role) and a strong knowledge of specialty coffee, beverages and cafe service are preferred.

Qualifications

• Diploma or relevant qualification in Hospitality, Food & Beverage, or related field.
• 3-5 years café/F&B experience, including 1 year in a supervisory capacity.
• Strong leadership and hands-on team coaching capabilities.
• Knowledge of specialty coffee, beverages, café service and trends.

Responsibilities

• Supervise daily café operations, ensuring smooth service, operational readiness, and consistently high standards.
• Lead and support the café team during service, providing coaching, direction, and real-time feedback.
• Engage with members and guests, anticipate preferences, and ensure attentive and personalized service.
• Maintain knowledge of coffee, beverages, food offerings, ingredients, and current café trends.
• Monitor product quality, presentation, service flow, cleanliness, and overall café ambience.
• Handle member feedback and service concerns professionally, ensuring timely resolution and appropriate follow-up.
• Manage stock levels, ordering, wastage, and inventory while supporting cost control and revenue opportunities.
• Ensure compliance with food safety, hygiene, health and safety, and established Club procedures.

Skills

Leadership

Team coaching

Customer service

Specialty coffee

Beverages knowledge

Upselling

Education

Hospitality Diploma or related field

Job description

Overview

About The First Group Hospitality

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

Job Description

Job Summary

At The Royal Stables Private Members Club in Abu Dhabi, we are looking for a passionate and service-driven Café Supervisor to lead the day-to-day café experience for our members and guests. The role combines hands-on operational leadership with personalized service, team development, and a strong focus on product quality, presentation, and consistently high Club standards.

Key Responsibilities

• Supervise daily café operations, ensuring smooth service, operational readiness, and consistently high standards.
• Lead and support the café team during service, providing coaching, direction, and real-time feedback.
• Engage with members and guests, anticipate preferences, and ensure attentive and personalized service.
• Maintain strong knowledge of coffee, beverages, food offerings, ingredients, and current café trends.
• Monitor product quality, presentation, service flow, cleanliness, and overall café ambience.
• Handle member feedback and service concerns professionally, ensuring timely resolution and appropriate follow-up.
• Manage stock levels, ordering, wastage, and inventory while supporting cost control and revenue opportunities.
• Ensure compliance with food safety, hygiene, health and safety, and established Club procedures.

Desired Skill & Expertise

Desired Skills & Competencies

• Diploma or relevant qualification in Hospitality, Food & Beverage, or a related field is preferred.
• 3-5 years of café or Food & Beverage experience, including at least 1 year in a supervisory capacity, preferably within a private members club, premium café, or luxury hospitality environment.
• Strong leadership and hands-on team coaching capabilities.
• Good knowledge of specialty coffee, beverages, café service, and contemporary product trends.
• Strong member engagement and service recovery skills.
• Commercial awareness with an understanding of inventory, cost control, upselling, and operational performance.
• Organized, adaptable, and composed with a strong eye for quality, presentation, and detail.