Cabin Crew Training - General Operations Coordinator

Emirates; Dubai; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading airline is seeking a Training Coordinator in Dubai to manage administrative processes for the Cabin Crew Training program. This role requires strong organizational skills and proficiency in office applications to support a dynamic learning environment while offering tax-free salary and global travel benefits.

Benefits

Tax-free salary

Travel benefits including discounts on flights and hotels

Qualifications

• 3+ years in In-Flight Service / Administration.
• Experience in a complex, multidisciplinary learning environment.
• Ability to handle different systems and applications.

Responsibilities

• Monitor and control administrative documentation for training.
• Handle learner allocation and course enrollment.
• Provide technical support for classroom setups and company applications.

Skills

Communication

Stakeholder Management

Organisation

Time Management

Education

12 Years schooling or equivalent

Tools

Office Applications

Job description

To support the Cabin Crew Training - General Operations Partner in coordinating and facilitating all administrative responsibilities, including the maintenance and procurement of training materials and equipment. Providing technical support to both learners and the training team. Acting as the Health and Safety Champion. Collaborating with relevant stakeholders such as Facilities Management, Procurement, and Logistics teams to ensure the seamless and efficient operation of the CCT facility.

Job Outline :

• Job purpose Monitor, control and interpret all relevant administration documentation (e.g., learners records, certifications, learners sign-off, regulatory licensing?etc) to ensure correct policy, standards and procedures are being applied and adhered to ? this includes supporting key stakeholders (e.g., SEP, GMT, AVECs)
• Handle allocation of learners and days of operational changes to ensure learners are enrolled and reassigned to specific courses as required
• Monitor and control the distribution of stationary and other learning material (e.g., course books, manuals?etc)
• Process learners? enquiries regarding learning programs and certifications and act as a liaison with relevant stakeholders
• Monitor status of mandatory online learning courses to ensure learners have completed assigned trainings and communicate non completion to the respective facilitators.
• Create and manage various SharePoint and Team sites accessed by learners and facilitators and ensure relevant information are up to date
• Provide technical support to enable new joiners to access various company applications and systems (eg. emails, portals, applications etc.). In addition, support all technical requirements (eg. classroom set ups, projectors, PCs etc.) within COE (CCT) to ensure a smooth running of the operations.
• Maintain and support database on COE (CCT) assets, supplies and facilities, where required and escalate areas of concern to the respective stakeholders and suppliers. Moreover, raise and monitor all purchase order, ServiceNow and requisitions on behalf of COE (CCT) team members.

Qualifications & Experience

In-Flight Service / In-flight Administration : 3+ Years

Qualifications :

12 Years schooling or equivalent :

Experience in similar administration and support roles, preferably in a complex, multidisciplinary learning environment.

Ability to handle different systems and applications

Proficiency in using all office applications (e.g. PowerPoints, excel, word)

Strong communication skills and stakeholder management

Strong organisation skills and time management

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.

Training Coordinator • , Dubai, United Arab Emirates