Cabin Crew Recruitment

Air Arabia; Sharjah; On-site; AED 56,000 - 89,000; Full time

Job summary

Air Arabia in Sharjah is seeking enthusiastic Cabin Crew to join our team. As a frontline ambassador, you will ensure passenger safety, comfort, and exceptional service throughout the flight cycle, from boarding to arrival.

Fresh graduates are welcome; a proactive attitude and potential in hospitality or aviation are valued. Based in Sharjah, you will represent a leading regional low-cost carrier with development opportunities and international exposure.

Qualifications

• Excellent customer service and communication skills.
• Presentable and professional with a positive attitude.
• Ability to work in shifts and handle high-pressure situations.
• Proficiency in basic Microsoft Office tools.

Responsibilities

• Ensure timely attendance, grooming, fitness, and compliance with SOPs for flights.
• Instruct passengers on safety procedures and manage emergency situations.
• Provide outstanding service, assist passengers with requests, and promote onboard services.
• Carry out pre-flight checks and maintain cabin readiness with crew.

Skills

Customer service

Communication

Attention to detail

Microsoft Office

Education

Diploma or Higher Secondary Certificate

Travel/Tourism diploma

Tools

Microsoft Office

Job description

Become the Face of Air Arabia – Cabin Crew Recruitment in Sharjah. Represent the Region's Leading Low-Cost Carrier. Air Arabia, the first and largest low-cost carrier in the Middle East and North Africa, is seeking enthusiastic, service-oriented individuals to join our Cabin Crew team in Sharjah. As the airline's ambassador, you'll play a vital role in achieving customer loyalty and promoting a positive corporate image—enhancing the overall customer experience while ensuring passenger safety and comfort throughout the complete flight cycle. If you're ready to be part of a dynamic, fast-growing airline that values excellence and innovation, we want to hear from you.

Your Role: Safety, Service, and Excellence.

• Conduct: Ensure timely attendance, proper grooming, fitness, and legality of self for assigned flights. Attend "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, and more.
• Safety Measures: Instruct passengers on safety procedures to be followed, ensuring their safety and comfort at all times. Identify areas of safety and security risks and partner with the Cabin Supervisor to take remedial action in accordance with SOPs. Administer first aid to passengers where necessary. Inform Cabin Supervisor, Flight Crew, and Captain, as appropriate, of any irregularities and malfunctions promptly.
• Customer Service: Welcome passengers and assist in their boarding formalities; enter necessary data into the aircraft logbook as per Airline and Civil Aviation Authority procedures. Provide constant excellent customer service to passengers by attending to their individual pre-bookings, requests, and needs. Identify and assist passengers experiencing stress or difficulties in accordance with policies and procedures detailed in the Operations Manual. Contribute to maximizing onboard revenue and the "Charity Cloud" program by efficiently promoting onboard meals, products, and charity services to achieve individual and team targets. Ensure proper and secure handling of cash and credit card payments received against individual sales and donations.
• Crosschecking and Reports: Carry out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment, and other specified equipment prior to takeoff. Provide reports for any deficiencies to Cabin Supervisor and/or Captain as appropriate. Assist in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty-free products are provided before flying. Ensure orderly and complete handover/takeover of the cabin to/from catering, cleaning, and/or maintenance staff. Carry out post-flight briefing and assessment reports as per adopted policies and procedures.
• Account to Cabin Supervisor for the conduct of passengers; carry out the duties of 'Cabin Supervisor' when designated as such by the Captain.
• Maintain necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops. Contribute to team effort by accomplishing related results and achieving allocated sales targets and objectives.

What We're Looking For.

• Education & Training: Diploma or Higher Secondary Certificate is acceptable for this role. A diploma in Travel/Tourism is a plus. Training in First Aid, Safety, and Emergency Procedures are an added value.
• Health & Fitness: Fit to fly, with good general health. No serious medical conditions or chronic diseases.
• Personal Qualities: Presentable, friendly, and demonstrates a cheerful and positive attitude even under stress. Customer service oriented, capable of understanding and attending to customers' needs and requests. Capable of handling difficult situations and angry customers without compromising corporate image. Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results. Proactive, self-motivated, demonstrates initiative and positive teamwork competency. Excellent time management and problem-solving skills. Proficient in Microsoft Office.
• Language Skills: Fluent in English Language—essential for the role. Other languages are an advantage based on airline requirements.
• Experience: Fresh graduates are encouraged to apply—we value potential and enthusiasm. Previous experience as cabin crew or in a customer service role in Airlines/Aviation/Hospitality industries is an added value. Active cabin crew license is an advantage.
• Work Flexibility: Capable of working in shift patterns and for extended working hours. Shows high flexibility and adaptability to frequent changes and busy schedules. Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.

Why Air Arabia?

Air Arabia is more than an airline—we're a pioneer in low-cost travel and a symbol of innovation in the region.

• A dynamic, multicultural work environment—our team represents diverse nationalities.
• A culture that values excellence and innovation.
• Opportunities for career growth and development.
• The chance to represent a leading airline in the Middle East and North Africa.

Based in Sharjah, you'll work in one of the UAE's most vibrant cities while connecting passengers to destinations across the Middle East, Asia, Europe, and Africa.