Cabin Crew (6 Months Contract)

Abu Dhabi Aviation; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading aviation company is seeking a Cabin Crew member to provide exceptional customer service and ensure safety aboard their aircraft. The role involves interacting with passengers, conducting safety checks, and maintaining a professional appearance. The ideal candidate will have experience in a similar position, fluency in English, and and a vibrant personality. This position offers an opportunity to work in a dynamic environment that prioritizes service excellence.

Qualifications

• More than 1 year of work experience as a cabin crew.
• Fluent in written and spoken English.
• Minimum of 21 years of age at time of application.

Responsibilities

• Deliver high standard of customer service and ensure safety on board.
• Conduct pre-flight safety checks and assist passengers during boarding.
• Maintain cleanliness of the aircraft cabin and report any malfunctions.

Skills

Customer service

Problem solving

Communication

Education

High school diploma or equivalent

Job description

About the Role

The Cabin Crew member delivers a high standard of customer service, ensures safety and security on board all Abu Dhabi Aviation fixed wing aircrafts contributing to consistent service excellence.

Responsibilities

• Participate in preflight briefings concerning flight details, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
• Check to ensure that food, beverages, emergency equipment, and other supplies are aboard and are in adequate supply.
• Maintain a professional appearance and demeanor at all times in accordance with grooming standards.
• Responsible for serviceability and cleanliness of the aircraft cabin, galley and lavatory.
• Conduct pre-flight safety and security checks to ensure all safety equipment is in working order.
• Greet passengers during embarkation and direct them to assigned seats.
• Provide assistance to passengers while boarding and disembarking the aircraft.
• Assist passengers in placing carry-on luggage into overhead bins or under the seat.
• Perform pre-flight safety announcement and demonstrates safety and emergency procedures.
• Carry out compliance checks that passengers have complied with safety regulations prior to take-off and landings.
• Provide excellent customer service by addressing passenger inquiries, requests, and concerns professionally and courteously.
• Serving meals, beverages, and snacks according to policies and procedures.
• Provide special assistance to unaccompanied children, the elderly and persons with special needs.
• Collaborate effectively with fellow cabin crew members, pilots, and ground staff, communicate important information to colleagues, passengers during the flight.
• Being prepared to handle various emergency situations including medical emergencies, turbulence, fire, decompression and other critical incidents.
• Direct and assist passengers in the event of an emergency to evacuate aircraft following an emergency landing or whenever initiated by commander.
• Prepare passengers and aircraft for landing in compliance with applicable procedures.
• Perform in-flight announcements during various phases of flight.
• Conduct cabin aisle walks to ensure passenger safety and comfort.
• Reassure passengers when situations such as turbulence, smoke and rapid decompression.
• Administer first aid to passengers and crew members in distress.
• Periodic Inspect of aircraft cabin and lavatory during flight to ensure serviceability.
• Operate audio and video systems.
• Collect Customer feedback; communicates; reports to Cabin Crew Manager and provides suggestions as applicable.
• Carry out passenger disembarkation.
• Perform post flight safety and security checks as required.
• Ensure the cleanliness and tidiness of the cabin before, during, and after each flight.
• Report any defect, equipment malfunction and inoperative systems to Captain/ SCCM.
• Maintain and restock supplies of food, beverages, and amenities, setting up and maintaining entertainment system.
• Record safety related occurrences into safety management system (SMS).
• Abides to ADA adopted policies and procedures, security and safety regulations as well as local and applicable international regulations.
• Complies with Company Environmental, Health and Safety Policies, Standard Operating Procedures (SOPs) and Manuals including applicable legal and regulatory requirements.

Qualifications

• More than 1 years of work experience as a cabin crew
• Fluent in written and spoken English
• High school diploma or equivalent
• Minimum of 21 years of age at time of application
• Female 160cm tall and Male 165cm
• Weight in proportion to height
• Medically fit to meet regulatory requirements
• No visible tattoos while in Abu Dhabi Aviation uniform
• Willingness to re-locate, as required, to any location
• A collaborative individual with a vibrant personality that stands out
• Preferably with experience in Dash-8 Q300 / Q400 aircraft type

Required Skills

• Able to swim with aid of a floatation device
• Demonstrates strong interpersonal and communication skills
• Customer service, problem solving, and ability to work efficiently under pressure

Preferred Skills

• Proficiency in Arabic language is beneficial