Butler

Job Responsibilities:

• Greet all arriving guests and offer a detailed orientation of their rooms and its facilities.
• Coordinate with room service all food and beverage items served in rooms and subsequent removal of used items.
• Coordinate the servicing of guestroom and assist Housekeeping in the cleaning and servicing of all rooms to required standard.
• Check that rooms are serviced to standard.
• Maintain the guests' personal items, clothing, and wardrobes in a clean, neat fashion throughout their stay.
• Collect, process, and deliver all guests' valet requirements; perform simple pressing of guest clothing as necessary.
• Unpack and pack guests' luggage as required by guests' requests.
• Ensure the Butler's pantry is kept in a clean and orderly manner at all times.
• Maintain stock and charge in-suite bars.
• Assist guests with room and local information; make bookings and reservations as required by guests.
• Assist as required in the following areas: restaurant, reception, luggage services, back of house cleaning, and maintenance.

Qualifications:

• Creative and passionate about food and customer service.
• Able to work in a high-pressure environment.
• Excellent interpersonal and communication skills; strong team player.
• Hotel experience a plus, particularly in the guest services department.
• Food and beverage experience a plus.
• Proficient in the English language required.

Remote Work: No

Employment Type: Full-time