Butler

FAIRMONT; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join an established industry player in the hospitality sector, where your passion for guest service will shine. This role emphasizes providing exceptional food and beverage services while anticipating and fulfilling guests' needs. You will engage with guests, present menus, and ensure their stay is memorable. The company values personal growth and offers opportunities to explore limitless possibilities within the hospitality field. If you thrive in a dynamic environment and are committed to delivering outstanding service, this position is perfect for you.

Qualifications

• Passion for guest service with excellent communication and interpersonal skills.
• Fluency in English and ability to multitask effectively.

Responsibilities

• Provide friendly and engaging service to guests, anticipating their needs.
• Take food and beverage orders, ensuring personalized service.

Skills

Guest Service

Communication Skills

Organizational Skills

Multitasking

Fluency in English

Interpersonal Skills

Tools

Opera Property Management System

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Description

1. Consistently offer professional, friendly and engaging service
2. Identify and anticipate guests’ needs and ensure personalized service is provided
3. Provide Food and Beverage services
4. Greets guests and presents them with the menu
5. Informs guests about the special items for the day and menu changes if any
6. Suggest food and beverages to the guests
7. Take food and beverage orders from the guest
8. Assist with any plans or arrangements the guest intends to make during their stay
9. Ensure that all requests from guests are made possible and are followed up on
10. Fully understand and have knowledge of all in suite services, technology, amenities, functions and systems
11. Assist guests regarding hotel facilities in an informative and helpful way
12. Follow department policies, procedures and service standards
13. Follow all safety policies
14. Other duties as assigned

Qualifications

1. Passion for guest service.
2. Excellent written and verbal communication, interpersonal skills.
3. Highly organized, results-oriented with the ability to be flexible and work well under pressure.
4. Previous experience in F&B Service is a must.
5. Fluency in English, and at least one additional language.
6. Must have the ability to handle a multitude of tasks and guest requests.
7. Knowledge of Opera or Opera Cloud Property Management System an asset.
8. Ability to work independently and prioritize responsibilities.
9. Computer proficiency in a Windows environment (Word, Excel, PowerPoint).

Additional Information

Visa Requirements: Please note that you must be eligible to live and work in Dubai.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit careers.accor.com.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS