Butler

SOFITEL; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An esteemed luxury establishment is looking for a dedicated Butler to provide exceptional service to guests. In this role, you will anticipate their needs, manage requests, and ensure a comfortable stay. Your attention to detail, strong communication skills, and ability to maintain discretion will be crucial in creating a memorable experience. Join a team committed to excellence and be part of a dynamic environment that values professionalism and guest satisfaction. This is a fantastic opportunity to showcase your skills in a prestigious setting, making a significant impact on guest experiences.

Qualifications

• Proven experience in high-end hospitality roles.
• Exceptional communication and interpersonal skills.

Responsibilities

• Anticipate and fulfill guests' needs with utmost attention.
• Coordinate with departments for seamless service delivery.

Skills

Communication Skills

Attention to Detail

Time Management

Problem-Solving

Interpersonal Skills

Job description

We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment, you will be responsible for providing exceptional, personalized service to our discerning guests, ensuring their comfort and satisfaction throughout their stay.

• Anticipate and fulfill guests' needs with the utmost attention to detail and discretion
• Manage guest requests efficiently, including packing / unpacking, laundry services, and personal shopping
• Coordinate with various departments to ensure seamless service delivery
• Maintain an organized and immaculate environment in guest suites and common areas
• Prepare and serve meals, snacks, and beverages as required
• Assist with event planning and execution for private functions
• Handle guest correspondence and manage schedules as needed
• Ensure all service standards are met and exceeded consistently
• Maintain accurate records of guest preferences and special requirements
• Collaborate with team members to create a positive and luxurious guest experience
• Adapt to changing situations and guest needs with flexibility and professionalism

Qualifications

• Proven experience as a Butler or in a similar high-end hospitality role
• Exceptional communication and interpersonal skills
• Strong attention to detail and ability to anticipate guests' needs
• Proficiency in etiquette, protocol, and luxury service standards
• Ability to maintain discretion and confidentiality at all times
• Excellent time management and organizational skills
• Problem-solving abilities and quick decision-making capabilities
• Physical stamina to stand for extended periods and lift up to 25 pounds
• Flexibility to work a rotating schedule, including weekends and holidays
• Professional appearance and demeanor
• Ability to work effectively in a multicultural environment
• Basic computer skills for guest correspondence and record-keeping
• Fluency in English; knowledge of additional languages is a plus