Business Systems Administrator

DP World Australia; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company in the UAE is seeking a Business Systems Administrator for Group Enterprise Risk & Resilience. The role involves maintaining critical risk management systems, conducting data analytics, and providing administrative support. Ideal candidates will have experience in systems administration, a basic understanding of ERM standards, and strong analytical and communication skills to engage with various stakeholders.

Qualifications

• 3-4 years of systems administration and analysis experience.
• Basic knowledge of ERM and Resilience standards (ISO 31000, ISO 22301, COSO ERM, NCEMA).
• Interest in developing a career in ERM, BCM, or Operational Resilience.

Responsibilities

• Support the rollout of ERM, Internal Controls, BCM, Crisis Management policies.
• Conduct data analytics across Risk & Resilience systems.
• Prepare reports for senior management and maintain system data.

Skills

Analytical capabilities

Understanding of ERM

Crisis Management principles

Strong report writing skills

Interpersonal skills

Communication skills

Project management abilities

Problem-solving

Leadership qualities

Proactive attitude

Job description

The Business Systems Administrator for Group Enterprise Risk & Resilience will play an integral role in maintaining and analyzing all critical Risk Management and Operational Resilience insights held in our core systems. They will support the administration of software applications used for managing risk and resilience activities and provide executive support, including full administrative and secretarial assistance to the department and team members.

Responsibilities include maintaining, managing, and analyzing the risk register, business continuity, incident management, and data. They will identify trends and insights to support engagement with Business Units, Regions, and Corporate Functions.

The role is crucial in supporting the wider team to embed DP World’s Risk & Resilience frameworks across the Group by ensuring core systems are up to date with accurate data for intelligence sharing with stakeholders.

The candidate will also support the SVP in departmental administration, including travel bookings, record keeping, and office management.

Required skills include strong analytical capabilities, a basic understanding of ERM, BCM, Crisis Management principles, and a desire to grow in Enterprise Risk & Resilience.

This role involves analyzing significant Risk & Resilience data and system maintenance to ensure end users have access to relevant insights.

Key Accountabilities

1. Support the rollout of ERM, Internal Controls, BCM, Crisis Management, Operational Resilience policies and frameworks.
2. Conduct data analytics across Risk & Resilience systems.
3. Support trend analysis and proactive risk mitigation.
4. Maintain and update data across systems.
5. Act as system administrator for access management.
6. Prepare risk & resilience reports for senior management.
7. Liaise with Business Units for risk and business continuity data updates.
8. Assist in review and monitoring activities with risk champions.
9. Recommend system enhancements for data quality.
10. Support system improvements to sustain risk & resilience evolution.
11. Review and update risk libraries and related tools.
12. Conduct research on current and emerging risks.
13. Provide administrative support including travel, records, and office management.
14. Coordinate department activities, meetings, and logistics.
15. Assist with invoice processing and expense management.
16. Ensure compliance with procurement and finance policies.
17. Manage departmental budgets and financial requests.
18. Propose improvements to administrative functions.
19. Review departmental documents for accuracy and compliance.
20. Support onboarding and training activities.
21. Promote DP World’s principles and ensure safety compliance.

Qualifications, Experience, and Skills

• 3-4 years of systems administration and analysis experience.
• Basic knowledge of ERM and Resilience standards (ISO 31000, ISO 22301, COSO ERM, NCEMA).
• Strong report writing skills.
• Interest in developing a career in ERM, BCM, or Operational Resilience.
• Excellent interpersonal and communication skills.
• Project and program management abilities.
• Ability to work effectively in a global team environment.
• Energetic, proactive, flexible, and goal-oriented.
• Excellent command of English (verbal and written).
• Organized, problem solver, and team player with leadership qualities.
• Positive, proactive attitude.