Business Solutions Specialist - Automation

Etihad; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airline in the UAE is seeking a candidate responsible for developing and delivering automation strategies in Airports & Ground Operations. The role involves reducing manual intervention, managing daily operations for automation solution development, and delivering innovative proposals. Candidates should have a diploma and 4-6 years of relevant experience in Ground Handling Operations.

Qualifications

• 4-6 years of working experience in Above Wing or Ground Handling Operations role.
• Subject matter expert with sound knowledge of passenger handling operations.
• Demonstrable knowledge of automation initiatives.

Responsibilities

• Support Manager in reporting automation projects and highlighting limitations.
• Manage daily operations to develop automation solutions.
• Deliver innovative proposals aligned with departmental goals.

Skills

Automation solutions development

Office365 applications

Report writing

Knowledge of airport systems

Education

Minimum Diploma or relevant licence/certification

Job description

Synopsis

Responsible for the development and delivery of Airports & Ground Operations s automation strategies including collating, design, engineering, construction and delivery of automation solutions reducing manual intervention, raising productivity, consistency and quality.

Accountabilities

• Support Manager to collate, report and escalate automation projects within Airports & Ground Operations resulting in manual intervention reduction of an overall 30%.
• Manage day-to-day operations of identifying, developing and building automation solutions as directed by Manager in reducing manual intervention using, but not limited to, Office365 applications raising productivity and consistency.
• Report to Manager any limitations in Airports & Ground Operations automated solutions and applications rolled out by the department.
• Responsible for completing projects related to departmental automated solutions within a specified time frame.
• Responsible for delivering effective professional innovative proposals to the department that is aligned to the overall departmental goals.
• Stay up to date with emerging technologies, best practices, and innovative designs.
  
  

Education & Experience

• Minimum Diploma or relevant licence/certification
• Subject matter expert (SME) with proven demonstrable sound knowledge and relevant industry experience of passenger handling operations preferably gained in 4-6 years working experience in an Above Wing or Ground Handling Operations role with an airline or ground handling agency.
• Demonstrable knowledge of airport systems and automation initiatives.
  
  

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

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