Business Sector Manager - Air Freight | Al-Futtaim Logistics | Supply

Al Futtaim Private Company (LLC); Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive growth and profitability in Air Freight Management. This role involves overseeing operations, financial performance, and strategic partnerships within the logistics sector, particularly in the Pharma and Oil & Gas verticals. The successful candidate will have a strong background in managing large-scale freight operations, exceptional negotiation skills, and a customer-centric approach. Join a dedicated team in a fast-paced environment where your contributions will significantly impact business sustainability and operational excellence.

Qualifications

• Minimum 10 years in the Air Freight industry with expertise in operations management.
• Strong negotiation skills and customer-centric approach required.

Responsibilities

• Drive growth and profitability of Air Freight Management through effective leadership.
• Ensure compliance with international freight regulations and oversee service level agreements.

Skills

Freight Operations Management

Negotiation Skills

Supply Chain Optimization

Customer Relationship Management

Financial Management

Education

Postgraduate degree in Business Management

Postgraduate degree in Supply Chain Management

Tools

MIS Reporting

Job description

Drive growth and profitability of Air Freight Management (Air, Multimodal, Special Logistics) through effective leadership, employee engagement, and key customer interaction in the UAE. Oversee operational and financial performance of Air Freight Management at Al Futtaim Logistics. Support Freight Management in developing Pharma Logistics and Oil & Gas verticals in the UAE.

What you will do:

• Full ownership of BU operations, financials, assets, and risks.
• Represent BU with customers, authorities, and senior management.
• Drive business development in Oil & Gas, Aerospace, F&B, Pharma, and Air Freight across UAE & GCC.
• Ensure efficient interdepartmental coordination for operational excellence.
• Develop strategic partnerships, optimize supply chain costs, and enhance service levels.
• Own P&L, budgeting, and KPI reporting while setting and achieving SLAs.
• Lead human resource development, succession planning, and employee engagement.
• Ensure compliance with international freight regulations, government policies, and AEO standards.
• Negotiate rates, maintain key customer relationships, and oversee service level agreements.
• Drive revenue growth, operational efficiency, and department administration, ensuring business sustainability.

Desired Candidate Profile

Required Skills to be successful:

• Proven ability to manage large-scale Freight Operations efficiently.
• Expertise in handling high-value bids & RFQs for new and existing customers.
• Strong negotiation skills with carriers and agents to ensure customer retention and a healthy hit ratio.
• In-depth knowledge of Aerospace, Pharma, Food Logistics, and specialized freight solutions.

About the Team:

This role reports to the General Manager - MENA, leading a dedicated team while collaborating closely with the senior logistics management team in a fast-paced and dynamic environment.

What equips you for the role:

• Postgraduate degree, preferably in Business Management or Supply Chain Management.
• Minimum 10 years in the Air Freight industry.
• Expertise in Air Freight Operations Management, Procurement & Pricing, Tender Management, and MIS reporting.
• Customer-centric approach, execution excellence, integrity, quality, and compliance.