Business Process Management Consultant

Salt; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment firm is seeking a Business Process Consultant based in Dubai to optimize service delivery in real estate and public services. The ideal candidate should have 5–10 years of experience, a relevant degree, and be proficient in process improvement methodologies. This role offers a competitive salary of AED 30,000 per month with additional benefits.

Benefits

Visa sponsorship

Healthcare for the candidate only

Qualifications

• 5–10 years of experience in process improvement, transformation, or automation.
• Experience in real estate or government services preferred.
• Arabic speakers required.

Responsibilities

• Map and assess current (As-Is) processes across real estate and public services.
• Identify gaps, inefficiencies, and opportunities for improvement.
• Design future-state (To-Be) processes that enhance scalability, efficiency, and user experience.
• Recommend automation solutions using RPA, BPM, or low-code platforms.

Skills

Process improvement

Stakeholder engagement

Analytical skills

Communication skills

Knowledge of Lean Six Sigma

Education

Bachelor’s or Master’s in Business, Industrial Engineering, Information Systems, or related field

Tools

BPMN tools (e.g., Bizagi, ARIS, Visio)

Job description

Business Process Consultant

Dubai

3-month initial contract - with extensions

️ Arabic speakers required

AED 30,000 per month + visa + healthcare for the candidate only.

Are you passionate about driving process excellence and enabling digital transformation?

I'm recruiting for a Business Process Consultant to join my client to focus on optimizing service delivery:

Key Responsibilities

Process Analysis & Optimization

• Map and assess current (As-Is) processes across real estate and public services.
• Identify gaps, inefficiencies, and opportunities for improvement.
• Design future-state (To-Be) processes that enhance scalability, efficiency, and user experience.

Automation & Digital Enablement

• Recommend automation solutions using RPA, BPM, or low-code platforms.
• Collaborate with IT teams and vendors to validate feasibility and support solution implementation.

Process Architecture & Governance

• Develop process architecture, SOPs, and compliance workflows.
• Align initiatives with smart city goals, DESC regulations, and Smart Dubai’s digital strategy.

Data-Driven Decision Making

• Use KPIs, analytics, and customer feedback to prioritize improvements.
• Conduct root cause analysis using service/ticketing data to address systemic issues.

Stakeholder Engagement

• Lead workshops with cross-functional teams including IT, legal, and business units.
• Present insights and roadmaps to senior leadership and key stakeholders.

Key Qualifications

• Bachelor’s or Master’s in Business, Industrial Engineering, Information Systems, or related field
• 5–10 years of experience in process improvement, transformation, or automation
• Experience in real estate or government services preferred
• Proficient in BPMN tools (e.g., Bizagi, ARIS, Visio)
• Knowledge of Lean Six Sigma or continuous improvement methodologies
• Excellent analytical, communication, and stakeholder engagement skills
• Arabic speakers required.

Please apply to be contacted with further information.