Business Process Document Specialist - UAE National

CIME Cigna Insurance Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is looking for a motivated Business Process Document Specialist to enhance operational efficiency in Dubai. This role focuses on creating and maintaining comprehensive documentation, analyzing processes for improvement, and ensuring compliance with regulatory standards. The ideal candidate will possess excellent communication skills, a keen eye for detail, and proficiency in Microsoft Office Suite. Join a dynamic team dedicated to improving health and wellbeing, where your contributions will make a significant impact on the organization and the community it serves.

Qualifications

• UAE National with a Bachelor's degree in Business Administration or related field.
• Experience in business process documentation is essential.

Responsibilities

• Create and maintain business process documents for operational efficiency.
• Analyze processes and collaborate with departments for improvements.

Skills

Excellent written and verbal communication skills

Strong attention to detail

Analytical skills

Proficiency in Microsoft Office Suite

Ability to work independently and collaboratively

Education

Bachelor's degree in Business Administration

Degree in Information Management

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Visio

Job description

Cigna Healthcare is seeking a highly skilled and motivated Business Process Document Specialist to join our team in Dubai. This role is exclusively for UAE Nationals. The successful candidate will be responsible for creating, maintaining, and improving business process documentation to ensure operational efficiency and compliance with regulatory standards.

Key Responsibilities

• Documentation Development: Create, edit, and update comprehensive business process documents including policies, procedures, and workflow diagrams.

• Process Analysis: Analyze existing business processes and identify areas for improvement to enhance efficiency and compliance.

• Stakeholder Collaboration: Work closely with various departments to gather information, understand processes, and ensure accurate documentation.

• Compliance and Standards: Ensure all documentation adheres to industry standards and regulatory requirements.

• Training and Support: Provide training and support to staff on new and updated processes and documentation.

• Continuous Improvement: Regularly review and update documentation to reflect changes in business processes and regulatory requirements.

Qualifications

• UAE National: This position is open only to UAE Nationals.

• Education: Bachelor's degree in Business Administration, Information Management, or a related field.

• Previous Experience: Previous experience in business process documentation or a similar role.

• Skills:

• Excellent written and verbal communication skills.

• Strong attention to detail and analytical skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

• Ability to work independently and collaboratively in a team environment.

Knowledge: Familiarity with healthcare industry standards and regulatory requirements is a plus.

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to improving the health, wellbeing, and peace of mind of those we serve. Our mission is to deliver affordable, predictable, and simple health care to our clients and customers.

Join us in our mission to help people improve their health, wellbeing, and security.

Equal Employment Opportunity:

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy), or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.