Business Process Analyst

Reckitt; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A global hygiene and health company is seeking an experienced analyst to focus on ERP/business applications and process improvements. In this role, you will partner with business teams to deliver effective solutions and manage projects, ensuring compliance and driving efficiencies. The ideal candidate has over 7 years of experience, a bachelor's degree in Computer Science, and strong ERP knowledge, preferably in SAP. Fluency in English is required.

Qualifications

• 7+ years of relevant experience in business applications.
• Strong understanding of core processes: Order to Cash, Record to Report, Procure to Pay.
• Fluency in English.

Responsibilities

• Deliver projects and objectives on time, within scope and budget.
• Analyse workflows and recommend improvements.
• Collaborate with teams to implement changes.
• Partner with stakeholders to shape requirements.

Skills

Analytical skills

Stakeholder management

Communication skills

ERP knowledge (SAP preferred)

Education

Bachelor's degree in Computer Science or related field

Job description

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Role Summary:

This role combines technical and commercial expertise, focusing on ERP/business applications and process improvements. The analyst will partner with business teams and IT to deliver effective solutions, manage projects, and support key business processes.

Key Responsibilities:

• Deliver projects and objectives on time, within scope and budget
• Analyse workflows, recommend improvements, and propose system solutions
• Collaborate with development teams to design, test, and implement changes/fixes
• Partner with business stakeholders to shape requirements and drive efficiencies
• Manage support issues, liaising with internal and external partners
• Maintain project documentation and communicate status updates clearly
• Ensure compliance with security and internal controls

Qualifications & Experience:

• Bachelor’s degree in Computer Science or related field
• 7+ years of relevant experience
• Strong ERP knowledge (SAP preferred)
• Understanding of core processes (Order to Cash, Record to Report, Procure to Pay)
• Strong analytical, stakeholder management, and communication skills
• Fluency in English