Business Operations Executive - MEA (1 Year Contract)

Apple Inc.; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company is seeking a Business Operations Executive for a 1-year contract in Dubai. This role involves data management, contract operations, and collaboration with cross-functional teams. Ideal candidates are proactive, detail-oriented, and possess strong analytical skills, with a Bachelor’s degree and experience in sales operations.

Qualifications

• Strong attention to detail and structured problem-solving approach.
• Experience with data entry and contract management is a plus.
• Ability to multitask and meet deadlines in a fast-paced environment.

Responsibilities

• Ensure data integrity for POS and manage contract operations.
• Collaborate with local and central teams for smooth operations.
• Analyze workflows for process optimization and efficiency.

Skills

Proficiency in Excel

Analytical Skills

Organizational Skills

Problem-Solving

Team-Oriented

Education

Bachelor’s degree in Business Administration

Job description

Business Operations Executive - MEA (1 Year Contract)

Dubai, Dubai, United Arab Emirates Sales and Business Development

Description

Database & Sales Data Management:Data Accuracy & Consistency:Ensure data integrity for each point of sale (POS) in Apple systems, maintaining consistency in the structure of data across all regions.Collaboration with Local teams:Work closely with account managers and cross-functional team to provide quarterly insights into Partner and POS data accuracy and addressing significant data fluctuations.Partner Enrollment:Oversee the timely authorisation of new partners into the database, ensuring adherence to GMACC process and all documents are collated and attached as per global compliance.Contract Operations:Agreement Management:Issue, track, and process signed agreements through Apple’s systems, maintaining project trackers and providing regular status updates to stakeholders.Cross-Regional Coordination:Collaborate with both local and central Apple teams to ensure smooth contract operations across the MEA region.Channel Agreement Authorization:Assist with the upcoming re-authorization of channel agreements, ensuring the correct agreement is issued to the right Channel Members.Monobrand Appointment :Manage the process of sharing contractual communication with the partner or Distributor, ensure paperwork is collected by CPM and the SEA payment is processed with the compliant documentation.System Tools & Processes:System Understanding & Guidance:Quickly master Apple’s various systems and internal tools to support data flow and team operations.Partner access: Provide timely access to internal systems and ensure bi annual review of the access authorisations for each tool.Issue Resolution:Provide troubleshooting assistance to country teams, ensuring seamless tool usage and data outcomesSystem Optimization:Provide solutions where the data outcome is not as expected and develop in-depth expertise to act as the local Subject Matter Expert.Process Optimization:Standard Operating Procedure (SOP) Development:Analyze existing workflows to identify opportunities for enhancing efficiency, reducing timelines, and increasing value.Process Mapping:Lead initiatives to document processes and ensure alignment across all regions with updated or existing procedures.Technology & Digital Initiatives:Digital Demo Content:Support the CPM with rollout of Digital Demo content across MEA, guiding teams on implementation.Compliance Reporting:Monitor and report on compliance levels for the Digital Catalogue across points of sale, providing quarterly updates on regional compliance.

Minimum Qualifications

• Technical Skills:Proficiency in Excel and working with large datasets. Experience with data entry and contract management is a plus
• Analytical & Problem-Solving:Strong attention to detail with a structured approach to problem-solving and data management.
• Organizational Skills:Ability to multitask in a fast-paced environment, prioritize tasks, and meet deadlines.
• Proactive and High Energy:Self-starter with a proactive attitude, comfortable working in a rapidly changing environment, demonstrating a strong sense of enthusiasm and motivation.
• Team-Oriented:Collaborative team player who can work independently and take ownership of projects. Experience in working in a matrix-organization.

Preferred Qualifications

• Educational Background:Bachelor’s degree in Business Administration, Operations, or a related field.
• Experience:Proficient experience in Sales Operations, Sales Enablement, or a related role, with hands-on experience working with sales teams and multiple stakeholders.
• Communication & Stakeholder Management:Exceptional verbal and written communication skills, with the ability to manage multiple stakeholders and relationships.