Business HR Lead

Adecco Careers; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading HR solutions provider is seeking an HR Manager to oversee team performance and ensure compliance with policies in Dubai. The successful candidate will manage HR Business Partners, implement compensation strategies, and develop employee engagement programs. Strong experience in HR management and Emiratisation is preferred.

Qualifications

• Experience managing HR teams in a call center environment is preferred.
• Strong understanding of Emiratisation strategies and goals.
• Ability to develop and implement effective employee engagement programs.

Responsibilities

• Oversee HR operations ensuring compliance with policies.
• Manage the performance of HR team, aligning goals with business strategies.
• Monitor costs and ensure budget adherence.

Skills

Team performance management

HR policies alignment

Compensation strategy development

Performance analysis

Relationship building with executives

Education

Bachelor's degree in Human Resources or related field

Job description

To oversee the end-to-end Ops Excellence processes and ensure they are running smoothly and are in compliance with the client،¦s and The company،¦s policies and procedures.

To manage the team of HR Business Partners in the Call Center and ensure the high quality delivery within the SLA target time.

Job Accountabilities

• Ensure high quality team performance
• Ensure staffs rules and regulations are up to date and are aligned with Tanfeeth goals and strategies
• Ensure HR policies are up to date and are aligned with The company\'s goals and strategies
• Ensures the provisions of cost effective benefits plan; monitor benefits environment for cost savings
• Ensure there are no variance between the budgeted and actual salaries and headcount
• Ensure the employees concerns are addressed and the E-Sat targets are met
• Lead and manage the performance of the unit by setting employees objectives, reviewing and rewarding performance against objectives and responsible for leave management.
• Identify teams،¦ knowledge and skill gaps and work with the learning and development team to create and deliver appropriate training.
• Contribute to the development and implementation of the Emiratisation.
• Actively contribute to the improvement and development of strategy and objectives of the Business HR Unit.
• Ensure the performance and capacity of Business HR provision by periodically forecasting future needs.
• Manage cost and ensure it is within the given budget.
• Oversees the implementation and administration of Human Resources policies, programs and practices.
• Develops and implements compensation strategies and structures that align with company goals.
• Perform attrition analysis and create and help implement retention programmes.
• Recommends HR policies and objectives that will establish a positive relationship and promote a high level of employee morale and motivation.
• Develops strong working relationships with other Executives, management and staff, providing advice, guidance, and coaching as needed.
• Create and implement the employee staff rules and regulations for newly created subsidiaries in the region.
• Provide feedback to section head ab

About The Company

The Adecco Group is the world's leading provider of HR solutions. With more than 33,000 FTE employees and a network of 5,600 branches, in over 60 countries and territories around the world, we offer a wide variety of services, connecting close to 750,000 associates with well over 100,000 clients every day.

The services we offer fall into the broad categories of temporary staffing, permanent placement, career transition, talent development and workforce management solutions, as well as outsourcing and consulting.

The Adecco Group is based in Zurich-Glattbrugg, Switzerland and we are a Fortune Global 500 company listed on the SIX Swiss Exchange.